Level 1

35 points

All texts did not transfer to new iPhone, but are still on iPad/Mac?

I received my new 15 Pro Max yesterday and migrated everything via iCloud from my 12 Pro Max. A lot of my messages did not transfer from my old device. Anything after Feb of this year is missing. When checking my iPad and Macbook, the messages are still there, so they're definitely in the cloud. I have iMessage turned on in iCloud and all that as well. Will I need to restore from backup (from my old phone) again and hope they'll repopulate? Or is there an easier workaround to getting back these messages on my phone?

I know it seems silly to want messages from years ago, but some are from people who are no longer here, so it's hard to let them go.

TIA!

iPhone 15 Pro Max, iOS 17

Posted on Sep 27, 2023 10:07 AM

Top-ranking reply

Gallagher9

Level 1

32 points

Posted on Jan 8, 2024 2:34 PM

Hi experienced the same problem and luckily figured it out for myself. I tapped Settings>"My Name">iCloud>Messages>Toggled off and back on....... I repeated these steps twice and in the bottom of the phone should say "syncing messages" took about 10 mins and messages reappeared from my last backup.

You can also click iCloud+ > Messages> toggle on and off.

Hope that helps someone or maybe dumb luck on my end!

View in context

Similar questions

44 replies

Feb 1, 2024 2:49 AM in response to Imtheproblemitsme_

Did you do this on your new iPhone? I tried and so far no luck.

Feb 11, 2024 7:00 AM in response to missakay33

I am having the same problems. In the Apple Store they couldn’t even figure it out. Beyond frustrating

Feb 11, 2024 7:02 AM in response to Lissy_12

This does not work. That’s the exact answer the Apple Store gave but when the phone was purchased 6 weeks ago & the same thing is happening, there is something else going on

Feb 11, 2024 8:33 AM in response to keithkarma

I tried the Apple Store near me a few weeks ago, they had no idea what to do. Sadly.

Feb 12, 2024 2:44 PM in response to keithkarma

I do have my old phone. We have restored the new 15 to factory settings two days ago & it is still only loading a few

Feb 12, 2024 5:08 PM in response to shoegirl512

Idk. It worked for me. I got all of my texts and apps. I had an 11 pro max that I bought in 2019. I hadn’t upgraded in 4 years which is unusual for me.

I hope you get it figured out.

Feb 16, 2024 5:18 AM in response to Keithers0

I am in the same boat and Apple basically told me I didn't know what I was talking about and that it was a total loss. All still present on my watch that I am not scared to sync with my new phone.

Feb 16, 2024 7:39 PM in response to Imtheproblemitsme_

Worked right away! Thank you!

Mar 28, 2024 3:46 PM in response to Gallagher9

Did you do this on the new phone or the old one? Thanks.

Apr 3, 2024 9:12 AM in response to Gallagher9

Thank you so much! I have some sentimental messages that I thought I was going to lose. It shows it’s syncing now.

Kimmm444

Level 1

8 points

Apr 3, 2024 2:38 PM in response to taniyasharae

Any resolution ?

Apr 10, 2024 11:49 AM in response to Lissy_12

this did not work, i am still missing texts

May 30, 2024 11:39 AM in response to missakay33

I have changed my I phone 12 max pro to I phone 15 max pro. Every thing fine but I cannot send sms and receive any sms

1963113

Level 1

8 points

Jul 11, 2024 2:59 PM in response to lily7272

If I log out of my Apple ID will everything reinstate when I log back in?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

All texts did not transfer to new iPhone, but are still on iPad/Mac?