Finder stopped working after macOS 14 update

My MAC book pro system was on 13 latest version. But today I got a software update to 14. But after performing the update, the Finder is not responding at all. all the other app seems to work ok.


Someone please help urgently!


My system is Intel based.


Thanks.


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 14.0

Posted on Sep 27, 2023 12:01 PM

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Question marked as Top-ranking reply

Posted on Dec 15, 2023 7:22 AM

After SEVERAL hours back & forth with apple support & multiple escalations we figured out a solution.


Booted in safe mode > created a test user > logged in to test user > checked to see if error was still happening under test user. It was not.


SO logged back in to my user > System Settings > General > login items > removed ALL programs from open at login.


That fixed it.


I'm 100% sure the problem started/was occurring because of dropbox. I initially had issues with Dropbox not syncing after the first Sonoma update. Couple of hours with dropbox support & we got that figured out. But it involved uninstalling/unlinking my account then doing a fresh install.


There was a whole other issue that came up w/ documents/downloads/desktop disappearing. My suggestion, be very mindful about using dropbox & Sonoma for a while.

152 replies

Oct 12, 2023 10:27 AM in response to TheWho515

Well, I agree about the cost, but I am not 100% sure that you need to put all your home directory in an external drive. It is easier (or better) to have the home directory in the internal drive, but keep the larger data in an external drive. Usually just two directories, Desktop and Documents are connected to the iCloud, and you don't have to keep larger data is either of them. The Desktop is for the work duration, and the Documents can keep symlinks, if there are larger files/folders somewhere else. iCloud is quite a useful thing, by the way :)


Maybe, it is the quality of your external disk, or the connection cable to the Mac Mini, or even the connection slot. Just check whether you can keep your Home directory, even a slimmed down one, in the internal disk.

Oct 13, 2023 12:29 AM in response to TheWho515

TheWho515 wrote:

Hm. That's not a bad idea. II might try that, thanks. I suspect it'd speed up reaction time in bootups and system settings work. Do I need to look up how to do symlinks in MacOS (or will you tell me :-D )?

How to Create and Use Symbolic Links (Symlinks) on a Mac

You can open this webpage in Safari, click on Reader View, and then save it as a pdf for later use.


Oct 19, 2023 1:09 AM in response to bycero

I have same problem. Finder don't appear ...

before upgrade to MACOS14 the finder crashed more time.


It is necessary that Apple provide to fix this core program.


In my apple ID don't appear icloud icon because this mac is under company control... not good solution provide in this thread. Necessary for Apple to give us an update as soon as possible.


Oct 28, 2023 2:31 AM in response to bycero

Installed 14.1 update, tried to enable iCloud Drive again. Same problems, can't copy files from MyFolder.nosync (error 43). Can't zip and copy folders from Documents folder. Tried to make a screenshot and it doesn't appear on a desktop. Disabled iCloud again. Try to create a folder in the Documents, doesn't appear. Reload Finder process from system meny, folder appears.

Dec 12, 2023 4:20 PM in response to bycero

Hi!

I am also encountering problems here, on my M1 Pro MacBook Pro. I have the 14.1.2 macOS Sonoma installed. Last week my laptop was unusable for like an hour or so due to finder not working properly and freezing my whole OS.


I was on the verge to going to an Apple Store to ask for help. However, I still do not know how I tricked the system to jump over the "Finder has stopped working. Would you like to send a report to Apple?" step, which seemed like the point where everything started to collapse.


Now it seems like Finder stopped working when I selected some photos to be uploaded to Photos, from an iCloud directory. Not only it did not work, but I cannot use Finder anymore :).


Come on Apple, do something...

Jan 16, 2024 6:01 PM in response to bycero

If you cannot print out and do not have a portable device, try doing screen grabs and print the screen grabs: SCREEN GRAB Press Shift ⇧ + Command ⌘ + 5 on your keyboard, then choose to capture your entire screen, an app window or a specific area.

If you have a portable device, copy the discussion link to your iphone and open the link when you arrive at apple store, so you can share it via AirDrop with your apple consultant.

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Finder stopped working after macOS 14 update

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