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Level 1

4 points

Wrong model number

I have an iPhone 12 but the model name is coming up as IPhone 11, is there anyway to correct this, or any idea why I’m phone is saying that.

iPhone 11, iOS 16

Posted on Sep 27, 2023 2:23 PM

Top-ranking reply

Level 7

32,666 points

Posted on Sep 27, 2023 2:38 PM

Please follow the steps in Apple's support document to confirm the identity of your phone.

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