iPhone 15 - Freezing and Glitching Issue

Is it just me or is anyone else experiencing similar issues?

i just got my IPhone 15 Pro Max and for whatever reason while i’m using my apps my screen would sometimes freeze momentarily or freeze indefinitely. I also have trouble pressing options/buttons located in the corner of the screen in some apps. For example, when watching a video in full screen i would have to press the “back” “skip” or the “<“ options more than 3-4 times for it to register my touch. Another example would be when browsing through shopping apps i would have to keep pressing the “back” or “<“ option/button, usually located in the corner of the screen multiple times or even have to end/close the applications altogether. Not sure if this is an issue with the actual iPhone screen not registering the touch or an IOS 17 issue.


[Re-Titled by Moderator]

iPhone 15 Pro Max

Posted on Sep 27, 2023 3:15 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2023 8:31 AM

It is hardware fault with some of these phones which only solved once the phone was replaced. I tried almost every solution in this thread and recommended by the customer service executives at Apple. The diagnostic repair was conducted but it still didn't work and I was asked to come the next day, but I persisted. In the meanwhile the phone just kept on glitching. It took too many hit and trials to get the backup of it. Right now I'm on replaced phone and seems like the problem completely gone. Only its running a bit hot is experienced but at least it just stays on. So far so good. Hope Apple acknowledges the hardware bug and quality control issue with some of these devices. Thanks all!

Similar questions

212 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 15 - Freezing and Glitching Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.