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iPhone 15 Pro sound and vibration issue after iOS 17 update

Hello fellas,

i have the weird problem that my keyboard sound glitches, when i type it randomly clicks twice when i press just one button, that is super annoying, as it absolutely confuses me :D I tried the usual suspects, but since it was already when i set up the new phone before having even my icloud on it, i doubt i will manage to troubleshoot this.



[Re-Titled by Moderator]

iPhone 15 Pro, iOS 17

Posted on Sep 28, 2023 1:40 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2023 6:27 AM

I have the same problem with IPhone 15 pro max :


When i type the keyboard sounds gets weird i was shocked to see that i hope the apple Support community will help with that.

33 replies

Nov 11, 2023 1:42 PM in response to Malari0

I have the same problem. I am on my third I phone now. I bought the Iphone 15 brand new back in September with the preorder. Got it replaced by apple with another iphone 15 . Got that one replaced by my carrier with the Iphone 15 pro and all 3 of them have the same problem with the keyboard sound glitch. I have lost 2 months of work time doing diagnostics and trouble shooting with Apple and I am still stuck with a phone that does not operate correctly. I am devastated I traded in a perfectly working I phone 13 mini for this horror story. I see no end in sight !!!!!!!!!!! My contract ends in September thank god. Only 10 more months to go. :(

Dec 3, 2023 1:03 PM in response to Thrombeldinbar

Hey Trom,


no unfortunately, i’ve been to the Apple store with videos of the issue and such, unfortunately i had a guy that “couldn’t find an issue”, so i explained to him that it is clear as day, plus the videos show it clearly, but he insisted. I then explained that i had multiple discussions with apple support and different people on the community forum, and the drill is that i get a new phone, i mean this is ridiculous. He then had different discussions with his superiours, and after all in all about 3 hours i’ve been there, he explained that in the store they can’t change the device anyways. Thanks for the info. I then got upset a bit, in the end he said ok he’ll make an exeption, but i’d have to buy a new one, and then give back the old one and get the refund. Awkward enough i had to say sorry but i haven’t got 1500 quit lying around for this… so now i am stuck with this thing, i’ll have to resolve this with the support and send it in, it’s just difficult being wothout a phone for a week sonce i need it for work :/

Dec 4, 2023 4:53 AM in response to Malari0

Hi Malari0,


thanks for taking the time out to respond! Sorry to hear that you’ve not had a great experience at the Apple store and that your issue remains unresolved! I’m like you, I just don’t have the time to keep engaging with Apple support, re-imaging the phone and running other diagnostics! The fact is I have what I perceive as being a faulty phone (2nd one). As per my message to you, I’m really hoping that it resolves itself through firmware updates 🤞 if not, I’ll raise another case in a few months time, if it’s a buried hardware issue it may by then have been designed out and worth getting another replacement. I’m still scratching my head as to why this isn’t more widespread?? Especially after receiving a replacement phone with exactly the same issue. Hope you ultimately get sorted 🤞 I always think that a business is judged by its ability to put things right when things go wrong!! I love my iPhone(s) but on this occasion the product has fallen well short of my ‘premium’ expectations!!

Jan 13, 2024 12:11 AM in response to Thrombeldinbar

Greetings :)

well i got a new phone, with the same issue and another one on top of that :/

it was fine for the first week or so, and than it started to do the exact same thing.. it is so weird, it didn’t do it for a while, and then randomly started, first only sometimes, now all the time again. Suuuper weird.

and on top of that, i cleaned the phone with a wet towel like i always do, i have ocd so i clean my phone every day, and voilat! Water in all the cameras… Amazing, i put it in a special chemical bag that absorbs moisture, and it got as good as new again, but i mean wth, it’s supposed to be water resistant like no other phone, ppl put it 30 feet under water and nothing happened…


so now i guess i’ll have to send this in again, where they probably will say that it had water inside making me pay the 99$ for a new phone. Don’t know what i’m gonna do, it works fine again, exept the keyboard sound issue, so i just wait it out until i have a better idea…

Bought the most expensive phone out there to have a quality product, and i feel like i have bought a 2016 samsung…

Jan 13, 2024 3:52 AM in response to Malari0

Sorry to hear things are still the same Malari0 🙁 I can’t believe this hasn’t been resolved yet ?? It can’t be that difficult to fix, surely it’s a low hanging fruit in the bug list….. I can only assume that 99.9% of iPhone 15 owners turn off the keyboard sound so it doesn’t affect them 🤔 otherwise there would be more reports of this! I’m going to wait a few more months then get the phone swapped out again, if it’s a hardware issue then hopefully it’s been dealt with and adjustments made in manufacturing 🤞but, it would be nice if Apple acknowledged and communicated to users to save on countless hours dancing with support!!

Apr 26, 2024 3:28 AM in response to Thrombeldinbar

Hey there! So i finally have loads of time to sort this out, since for me it still is a present issue and it drives me crazy!

how are things for you? Any luck?

i got myself a new iphone (pld actually, 13Prp max) so i can play around with the 15pro issue. I had a long call with support today and he said huh, ya i know that, try turning off attention awareness feature in faceID Settings, there is a glitch. I tried it and for now (30 minutes ago) it works fine, but we all know the issue comes whenever it wants… Anywho, i wanted to pass on the information :)


all the best!

iPhone 15 Pro sound and vibration issue after iOS 17 update

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