Hello fellas,
i have the weird problem that my keyboard sound glitches, when i type it randomly clicks twice when i press just one button, that is super annoying, as it absolutely confuses me :D I tried the usual suspects, but since it was already when i set up the new phone before having even my icloud on it, i doubt i will manage to troubleshoot this.
[Re-Titled by Moderator]
iPhone 15 Pro, iOS 17
Just a quick update on this frustrating problem (making double click sounds as I type this!!). So after wasting countless hours last weekend discussing the issue with support my case was assigned a senior support guy! I had a long chat with him and he was convinced that it’s a software issue, quite possibly some corruption that had crept in during the phone transfer process. This was at odds with previous advisors hardware assumptions!! So as a first step he advised me to reset the phone through iTunes, set up as a new phone, don’t restore from the back up as it could reintroduce the issue 🤔 I didn’t have time to do that at the time, I’m hopefully going to give it a go shortly. It will hopefully prove if the native iOS is faulty or it is indeed some corruption. You’re absolutely correct about the screen record, that’s a great find for the diagnostic process 👍 However, in my case after I stop recording the issue returns 🤔 so frustrating, intermittent fault that can’t be reproduced to order or captured on a screen record!! Fortunately family and friends have witnessed it otherwise folks might think I’m imagining things 😳 fingers crossed on the restore 🤞 this has absolutely ruined my experience of owning the new 15Pro and I’ve lost countless hours on the phone with support not to mention the time the restore process takes!!
Nvm, i just did the video with my ipad, and i got “lucky”, it did it multiple times. Thing is sometimes i’m at work, type in a message and it does it allll the time, but i can’t record it, then at home it stops 🙈 Almost as if it doesn’t wanna get caught haha, anyway now i got proof, i’ll chat to the support tomorrow
Happened to me too today on a brand new iphone 15 pro max. I noticed it straight away when I typed my WiFi password during initial phone setup. After setup, I opened notes app, typed random characters and noticed it happened multiple times, randomly. I just unboxed my brand new phone an hour ago and felt very disappointed. May I know do you guys have your screen protector installed when this happened?
I have the same problem. I am on my third I phone now. I bought the Iphone 15 brand new back in September with the preorder. Got it replaced by apple with another iphone 15 . Got that one replaced by my carrier with the Iphone 15 pro and all 3 of them have the same problem with the keyboard sound glitch. I have lost 2 months of work time doing diagnostics and trouble shooting with Apple and I am still stuck with a phone that does not operate correctly. I am devastated I traded in a perfectly working I phone 13 mini for this horror story. I see no end in sight !!!!!!!!!!! My contract ends in September thank god. Only 10 more months to go. :(
Hi Malari0, did you ever get things resolved?? I still have the problem, I’m holding onto the hope that a firmware update will resolve it (currently on 17.1.2) Can’t understand why ‘seemingly’ only a handful of folks are experiencing it worldwide 🤔 for me two phones have presented the problem and all diagnostic angles have been covered and yet it persists!! I’ve even tried different cases as a leap of faith (although it’s meant spending yet more money!!). I’m loathe to turn the keyboard clicks off as something as basic as this should work but clearly doesn’t 😂
So i finally had the time to send it in, after chatting with apple again. It sais in the rapair status site that a replacement part has been ordered and has yet to arrive, i hope that part is a new phone ^^
Anyway i shipped it on tuesday and it´s still there, bummer…
Let´s hope it´s worth it at least.
I got my iPhone 15 Pro Max in December 2023 and notice the same. It's really confusing, I do not remember seeing this in my prev. iPhones 13 and 11.
Here is another thread with the same/similar issue posted
Iphone 15 pro double click error - Apple Community
Greetings :)
well i got a new phone, with the same issue and another one on top of that :/
it was fine for the first week or so, and than it started to do the exact same thing.. it is so weird, it didn’t do it for a while, and then randomly started, first only sometimes, now all the time again. Suuuper weird.
and on top of that, i cleaned the phone with a wet towel like i always do, i have ocd so i clean my phone every day, and voilat! Water in all the cameras… Amazing, i put it in a special chemical bag that absorbs moisture, and it got as good as new again, but i mean wth, it’s supposed to be water resistant like no other phone, ppl put it 30 feet under water and nothing happened…
so now i guess i’ll have to send this in again, where they probably will say that it had water inside making me pay the 99$ for a new phone. Don’t know what i’m gonna do, it works fine again, exept the keyboard sound issue, so i just wait it out until i have a better idea…
Bought the most expensive phone out there to have a quality product, and i feel like i have bought a 2016 samsung…
Sorry to hear things are still the same Malari0 🙁 I can’t believe this hasn’t been resolved yet ?? It can’t be that difficult to fix, surely it’s a low hanging fruit in the bug list….. I can only assume that 99.9% of iPhone 15 owners turn off the keyboard sound so it doesn’t affect them 🤔 otherwise there would be more reports of this! I’m going to wait a few more months then get the phone swapped out again, if it’s a hardware issue then hopefully it’s been dealt with and adjustments made in manufacturing 🤞but, it would be nice if Apple acknowledged and communicated to users to save on countless hours dancing with support!!
Aight, thanks for the heads up, will do so on tuesday, i’ll head downtown anyways, i’ll visit the apple store on the way.
i’ll keep you posted,
cheers!
+1
Double keypress sound issue occasionally when I type. Occasionally enough to cause me issues, especially typing in passwords.
I have the same issue with my keyboard on my iphone15 , I didn’t know how to explain it to the Apple support person on the phone . Hopefully it can get resolved soon because it’s frustrating
Amazing!! I still hadn’t had the time to visit an apple store, i hope i’ll manage shortly…
but that’s great news, let us know if you get any news 🥳
oh wow, well good news i guess… glad it worked out in the end… At least the efforts were worth it :)
ya i don’t think you can upload files to threads here, shame, i could have used it 🥲
cheers!!
Me too!
iPhone 15 Pro sound and vibration issue after iOS 17 update
