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Yesterday evening the hinge of my 27 inch iMac late 2013 suddenly broke. After some reading on Google I learned that there was a factory defect with these models (for which Apple even refunded repairs). After having contacted 'Apple support' their answer was 'obsolete'. I find this rather disturbing. Are there others who experienced the same situation ? And what did you do ? Thanks.
iMac 27″, macOS 13.2
Any product by any manufacturer can fail at any time. A friend of mine's trans axle fell out of his Porsche on the way home from the dealership. 😎
Any product by any manufacturer can fail at any time. A friend of mine's trans axle fell out of his Porsche on the way home from the dealership. 😎
FWIW, OWC sells a replacement hinge.
In Applespeak, "obsolete" means no longer supported in any way.
I thought Apple products lived longer. :-(
Was his Porsche 'obsolete' ? ;-)
Brand new. 😎 When I lived in California, another friend's new Lamborghini caught fire on the way home. 🤣
Broken hinge iMac 27 inch late 2013
