Apple not respecting warranty
I wonder if anyone had a similar issue. We bought an ipad 2 months ago for my work. I hardly used it maybe 10 hours total. It suddenly stopped charging and turning on. Apple is saying we need to pay over £600 as there is a hardware issue. How a brand new ipad that has never been dropped or even has a single scratch have a hardware issue? We have called and they say a technician has made this decision. What’s the proof?? They don’t have it. Any advice? I am very annoyed with apple!