iOS 17 Mail VIP shows ALL emails

In iOS 17.0.2 mail app, when looking at the VIP folder emails, it shows all emails from all accounts, yet I only have 3 contacts setup as VIP's. Clicking on the information symbol (i) it just shows those 3 contacts.


The same VIP folder on macOS Sonoma shows the correct emails from those 3 contacts.


If I disable my iCloud email, it just shows emails from a gmail account in VIP's, yet none of my contacts have gmail accounts.

iPhone 14 Pro Max

Posted on Sep 28, 2023 11:14 AM

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Question marked as Top-ranking reply

Posted on Oct 6, 2023 2:20 AM

Problem Resolved.


I had to log the phone out of iCloud (which I had tried previously), then perform a full reset and erase all data on iPhone, then restore from backup.


VIP folder now works, as does the Flagged items (which was also inconsistent across devices).

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iOS 17 Mail VIP shows ALL emails

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