Why are my receipts being sent to me and my fience

Hi, when I make a purchase in my Apple ID, using my card, my fiancé is getting the receipt as well as me. It doesn’t happen the other way around. We do have apple family sharing set up. I’m assuming this is why but I would have thought purchasing on my card & Apple ID would mean I get the receipt.

iPhone 12 mini, iOS 16

Posted on Sep 28, 2023 11:50 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2023 10:42 AM

Hello Gingerginger1234,


When you have Family Sharing and you are sharing purchases/apps, then the Organizer would be charged and the receipt would go to them. It sounds like this other person is the Organizer for your Family Sharing group.


Which payment method is charged for purchases that family members make?

When purchase sharing is turned on, everyone's purchases bill to the family organizer's payment method.* The family organizer can:

* Update their payment method or add a new one if there's an issue.

* Check their purchase history to see purchases made by family members.

* Learn which payment methods are available in your region.

When a family member first makes a purchase on their device, the family organizer might need to verify the payment method by entering the CVV. 

* If you're in a Family Sharing group, purchases that you make are charged to your personal Apple Account balance. If you don't have enough Apple Account balance to pay for the purchase, the remainder is charged to the family organizer if purchase sharing is turned on.


You can learn more about this here: How to share apps and purchases with your family

If you wish to not use this feature, then check out section, 'Turn off purchase sharing and stop sharing a payment method'.


Hoping this helps out.


Take care.

2 replies
Question marked as Top-ranking reply

Oct 1, 2023 10:42 AM in response to Gingerginger1234

Hello Gingerginger1234,


When you have Family Sharing and you are sharing purchases/apps, then the Organizer would be charged and the receipt would go to them. It sounds like this other person is the Organizer for your Family Sharing group.


Which payment method is charged for purchases that family members make?

When purchase sharing is turned on, everyone's purchases bill to the family organizer's payment method.* The family organizer can:

* Update their payment method or add a new one if there's an issue.

* Check their purchase history to see purchases made by family members.

* Learn which payment methods are available in your region.

When a family member first makes a purchase on their device, the family organizer might need to verify the payment method by entering the CVV. 

* If you're in a Family Sharing group, purchases that you make are charged to your personal Apple Account balance. If you don't have enough Apple Account balance to pay for the purchase, the remainder is charged to the family organizer if purchase sharing is turned on.


You can learn more about this here: How to share apps and purchases with your family

If you wish to not use this feature, then check out section, 'Turn off purchase sharing and stop sharing a payment method'.


Hoping this helps out.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why are my receipts being sent to me and my fience

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.