to Shynahdoll Said:
"New scam to get into your stolen iPhone 14: My iPhone 14 pro was stolen about a month ago. Yesterday I received a text letting me know my device was found. To click the link to see its location. I did click on the link but I got a weird feeling.[...]"
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Troubleshooting Stollen iPhone:
I. Getting Into your Apple Account:
You need to get into your Apple Account. So, contact Apple Support. If you have abater device, then ask the Apple Rep if they can help you add Two-Factor Authentication to another device you own. Ask them to assist you with changing your password to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
II. Secure your Info:
If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.
1. Verify your Devices:
Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
then...
2. Modify your Credentials:
Having been stollen, someone lily has your credentials. So, by all means, modifying them.
III. Report Messages to Apple and Others:
So, report phone call's and messages info to Apple and others. Use my User Tip: Using the Photos App to Report Scams - User Tip
IV. Troubleshooting a Locked iPhone:
Your iPhone is locked. So, get this serviced.
Hold it Right There!
Being Locked Out...
Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.
