Air Pod has no sound but is connected

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dsantana1981 Author

Level 1

4 points

Air Pod has no sound but is connected

My right AirPod is connected and the music, according to the time ticking on the song, is playing but no sound. I’ve turned off Bluetooth and turned it back on still nothing. Are there any other alternatives to troubleshoot this?

AirPods (2nd generation)

Posted on Sep 29, 2023 12:19 AM

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Answer 1

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Gena_D

Community Specialist

Oct 1, 2023 1:52 PM in response to dsantana1981

Hello dsantana1981,

We have a great support article that might help with this. Please take a look at it here: If you're left or right AirPod isn't working - Apple Support. Follow this guidance:

"If there's no sound in one AirPod

Make sure that your charging case is fully charged.
Place both AirPods in your charging case and let them charge for 30 seconds.
Open the charging case near your iPhone or iPad.
Check the charge status on your iPhone or iPad to make sure that each AirPod is charging .
Put both AirPods in your ears.
Play audio to test both AirPods.
If an AirPod still isn't working, reset your AirPods or contact Apple Support."

We hope this helps. Let us know if we can assist with anything else at all. Take care.

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Air Pod has no sound but is connected

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