You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sudeeshn Author

Level 1

34 points

How to fix randomly stuck Magic Mouse after Sonoma M1 Pro update

I've encountered problems with my Magic Mouse since updating to Sonoma. The mouse cursor behaves erratically; it doesn't freeze but doesn't move as intended. I've attempted several solutions, including:

Restarting the computer
Clearing the NVRAM cache
Resetting Bluetooth
Disconnecting and removing the mouse

Despite these efforts, the issue persists. Presently, my CPU usage is below 20%, and I have 3 GB of RAM available. My device is an Apple M1 Pro, and I'm running Sonoma 14.0. There is no issue with the keyboard and touch bar. I am using an external monitor (keeping my laptop closed) and the touchpad is working fine when the issue occurs.

I would greatly appreciate any assistance.

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 12.1

Posted on Sep 29, 2023 4:40 AM

Top-ranking reply

MaxieMax

Level 1

16 points

Posted on Oct 26, 2023 9:38 AM

Fact - The issue never existed in the Beta Program... It only appeared in Live!!!

Fact -The very same thing happened with previous OS releases!!

Fact -This is not a USER issue!!!

Fact - There is nothing wrong with Peoples Mouse Or Touch pad

Fact - There is an Issue with the Production version of the OS with regards to Bluetooth connectivity under certain circumstances.

Fact IF you buy a new Mac right now you get a version of the new OS with has this Issue!! BUT if you don't upgrade your current OS on a stable system you will not have the issue.

Fact - you are entitled to your own opinion, but thankfully that will not change the FACTS.

View in context

Similar questions

116 replies

chdsl

Level 2

378 points

Nov 5, 2023 7:54 AM in response to Robi Presotto

That's terrible. Maybe, you should ask the community on that matter in a separate post. There are very experienced users here, who'd help. Far away in this thread, people might not see your problem.

chdsl

Level 2

378 points

Nov 9, 2023 8:41 AM in response to Easthawk

Easthawk wrote:

I have a WIRED non-Apple gaming mouse with the exact same problem.

Why do you think that MacOS must support your non-native mouse?

Nov 9, 2023 12:19 PM in response to chdsl

Work on 3D using a NATIVE mouse yourself BRO!!! HAHA

It feels like you don't use your Mac to work. I use it to code on Xcode and SONOMA is making my life terribly miserable.

Nov 9, 2023 1:41 PM in response to chdsl

Good for you, but many here are complaining about the same issue. Something is going on and they need to look at. I'm stopping this thread here. Bye

chdsl

Level 2

378 points

Nov 17, 2023 12:51 AM in response to Bluesteel310

Bluesteel310 wrote:

It's a software issue, not a hardware failure.

Please send a feedback to Apple.

Then revert to the old OS, or wait for a new OS update.

chdsl

Level 2

378 points

Nov 22, 2023 3:36 AM in response to AchterDeWelt

If you are talking about Magic Mouse, it was created in the Intel days. Anyway, as given person's problem is given person's, best open your own thread on your specific problem.

Nov 22, 2023 3:39 AM in response to chdsl

Well, still the same mouse that you buy in the apple store. Should be working with their 3.5k macbook no? Also, we all seem to have the same problem. Why opening a new thread.

chdsl

Level 2

378 points

Nov 30, 2023 6:07 AM in response to michele0130

Does the cursor also jump on the Safari drop down menu, Finder drop down menu or only on Photoshop?

chdsl

Level 2

378 points

Dec 29, 2023 3:16 PM in response to Ben Bauermeister

Oh, just disconnect your Magic Trackpad and reconnect it. Even better, if you also reboot your Mac.

chdsl

Level 2

378 points

Jan 10, 2024 11:47 PM in response to STRDUST

Better send your Mac in for service. They have Magic Mouse there, and they'd check and let you know. If there's something wrong with your Mac, they'd repair it.😏