Level 1

35 points

How to fix randomly stuck Magic Mouse after Sonoma M1 Pro update

I've encountered problems with my Magic Mouse since updating to Sonoma. The mouse cursor behaves erratically; it doesn't freeze but doesn't move as intended. I've attempted several solutions, including:

Restarting the computer
Clearing the NVRAM cache
Resetting Bluetooth
Disconnecting and removing the mouse

Despite these efforts, the issue persists. Presently, my CPU usage is below 20%, and I have 3 GB of RAM available. My device is an Apple M1 Pro, and I'm running Sonoma 14.0. There is no issue with the keyboard and touch bar. I am using an external monitor (keeping my laptop closed) and the touchpad is working fine when the issue occurs.

I would greatly appreciate any assistance.

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 12.1

Posted on Sep 29, 2023 4:40 AM

Top-ranking reply

Grace2211

Community Specialist

Posted on Oct 11, 2023 5:30 AM

Hello Sudeeshn,

Thanks for providing us with those additional details. You've done a great job isolating the issue. To ensure that we're covering all of our bases, we also suggest completing the following steps:

"Clean the sensor

Find the sensor on the bottom of the Magic Mouse, then use compressed air to spray the sensor or use a cloth to wipe the sensor. If you use compressed air, do not invert the air can while you're spraying.

Check track mouse settings

In System Settings, you can change mouse tracking, double-click, and scrolling speed.

Check for interference

Learn how to resolve Bluetooth issues caused by wireless interference."

More details here: How to keep your Magic Mouse tracking smoothly

If the issue persists, we suggest that you reach out to Apple for further assistance. You can follow this resource to connect with them: Get Support

Take care.

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116 replies

sudeeshn Author

Level 1

35 points

Oct 17, 2023 11:18 PM in response to MaxieMax

@MaxieMax yeah true, I have the same issue when I screen share and use Figma (a designer tool based on the web)

sudeeshn Author

Level 1

35 points

Oct 17, 2023 11:19 PM in response to chdsl

@chdsl: I have already tried resetting the mouse, no luck

chdsl

Level 2

410 points

Oct 26, 2023 8:18 AM in response to MaxieMax

MacOS is free. No one forces you to upgrade. One can't just put all their problems in the new OS. Mouse, trackpad, keyboard etc wares out, most times due to bad usage.

chdsl

Level 2

410 points

Oct 26, 2023 10:05 AM in response to MaxieMax

Who is forcing you to buy a new Mac or upgrade to the new MacOS?

MaxieMax

Level 1

16 points

Oct 26, 2023 10:31 AM in response to ashbuilds

At last a knowledgable, pragmatic post! I am sure like me you just find it frustrating.

vtimm

Level 1

8 points

Oct 31, 2023 9:34 AM in response to ashbuilds

This is happening to me as well. I thought it was just my Magic Mouse, but it also happens with my trackpad. Both are clean of debris. I just updated to Sonoma 14.1 - wish I would not have

leodeas

Level 1

8 points

Nov 2, 2023 8:23 AM in response to Robi Presotto

I'm experiencing the same issue with both the Magic Mouse, and I'm also encountering occasional freezes that appear to be linked to the mouse cursor. I've recently updated to Sonoma 14.1 as well.

chdsl

Level 2

410 points

Nov 2, 2023 8:47 AM in response to leodeas

You have an M1 too?

leodeas

Level 1

8 points

Nov 2, 2023 9:05 AM in response to chdsl

M1 too

vtimm

Level 1

8 points

Nov 2, 2023 11:20 AM in response to chdsl

I have an M2

Nov 2, 2023 11:25 AM in response to chdsl

It’s not related to hardware - it’s 100% software. May related to the point acceleration made for gamers and so on.

Nov 2, 2023 12:19 PM in response to chdsl

But it was working just fine until Sonoma... why is the mouse? I have had this MacMini since its release and have NEVER had anything like it before.

Nov 2, 2023 12:49 PM in response to chdsl

Done :)

chdsl

Level 2

410 points

Nov 2, 2023 3:18 PM in response to Robi Presotto

Robi Presotto wrote:

Done :)

👍

Nov 4, 2023 6:03 PM in response to chdsl

We get it. Troll away at your 80s 90s Mac vs PC culture war. We don't care. We're just trying to solve a problem while you throw sand around. 0 stars.

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How to fix randomly stuck Magic Mouse after Sonoma M1 Pro update