Bluetooth crashes in MacOS Sonoma (M1 MacBook Pro)

Sorry to report the 14.1.1 update did not solve it for me. Can’t hurt to get in touch with support to allow them to collect logs.

After few days of the Onyx maintenance run, my mac seems more stable, I've just needed to restart bluetooth once and I use the computer several hours a day. Not perfect but assumable.

I’m experiencing the same issue and it is so bad, I’ve been considering downgrading or getting a USB-keyboard. I’ve tried basically everything to fix it, but I’ve not had any success yet. I really hope Apple takes this seriously and fixes it in my lifetime.

I experienced this symptom repeatedly since upgrading. Although I can't confirm exactly it was the bluetooth daemon crashing, I was losing connection to my Apple Magic Trackpad 2, and HHKB keyboard simultaneously.

A restart subsequent to upgrade has apparently resolved the issue.

Apparently, the guys in Cupertino, who usually have such a big mouth when it comes to praising the superiority of their oh-so-great amazing products, didn't manage to fix the problem with the 14.1 update either.

2900 Euros for a computer, but a support and a culture to take care of bugs, like a cheap backyard workshop from the Far East. I can't even describe how Apple is getting on my nerves by now.

The support rep told me analysis of the collected logs might take up to several weeks. In the meantime, another support rep suggested to either downgrade to macOS 13 or use wired peripherals — which is quite difficult, considering my AirPods disconnect and I’m using an Apple Magic Mouse.

I just had a quick look through all the comments and no one really says on what Macs they are experiencing this, but to me it looks it is only affecting Macs with Apple Silicon. I have the issue on a MacStudio M1 Max.

I also have a mid 2015 MacBook Pro (Intel) running Ventura on Opencore Legacy, haven't gone over yet to Sonoma on it, as I am waiting for a few more supporting bugs to be fixed as Ventura is now running nice and stable. So I can't say if it this issue is on my Intel Mac also.

My daughter has a 2020 M1 MacBook Air with Sonoma, but she doesn't use any bluetooth devices on it, except playing music to Apple HomePods. Come to think of it, my MacStudio also plays music to HomePods with no issue, no disconnects, but Apple magic keyboard, mouse and my Beats Studio 3 headphones have the disconnect issue.

hotplug wrote:

Is this a joke ?

Not at all, for in my > 4 1/2 year old MBP, Bluetooth works, connects to anything with a Bluetooth module, even no name Chinese devices. And, the MBP is running Sonoma 14.1.1.

Your Mac is much newer, but crashes connecting to Bluetooth. So, has a hardware problem.

There had been ~23 million M1 Macs sold in 2020 only. You say your one has a problem, but how do we determine that over the internet? Only an authorised technical service can determine that, checking that faulty example physically.

If you are worried about a new OS, then you shouldn't install it. The same goes to newly minted device. There's no obligation. The Bluetooth module in your computer, is a physical module. It was good to work with the original OS that came with your computer. Your computer, the specific one, or the specific module maybe incapable to run a new OS, or simply malfunctioning. All kinds of physical parts can fail, in any kind of a device. This "problem" can be determined only at an authorised technical service, physically.

Well, you can check your Bluetooth devices in the Terminal, if they are there.

system_profiler SPBluetoothDataType

chdsl wrote:

…

It means either your Mac incapable to run the new macOS correctly, or your Mac has a hardware problem, or both. The Bluetooth module in your Mac is malfunctioning. Check it with an authorised technical service.

Apple disagrees, I’ve been on the phone with them and collected logs. While my specific cause of the problem is not the issue they are currently investigating, they do not think it is a hardware problem.

chdsl wrote:

If you are worried about a new OS, then you shouldn't install it. The same goes to newly minted device. There's no obligation. The Bluetooth module in your computer, is a physical module. It was good to work with the original OS that came with your computer. Your computer, the specific one, or the specific module maybe incapable to run a new OS, or simply malfunctioning. All kinds of physical parts can fail, in any kind of a device. This "problem" can be determined only at an authorised technical service, physically.

Well, you can check your Bluetooth devices in the Terminal, if they are there.

system_profiler SPBluetoothDataType

This is the most creative answer I've read so far regarding problems with Apple's software.

So you shouldn't use any other system than the one that came with the computer because that's the only way to guarantee correct functioning? Or what are you trying to say?

Isn't it always the guys in Cupertino who tell users how great the new operating system version is that they should install because

a) bugs are fixed

b) security vulnerabilities will be fixed

c) it will allow them to work even faster and better

?

And isn't it always the guys in Cupertino who tell you that the new operating system is compatible with this and that model? My MacStudio should be fully compatible - says Apple!

Couldn't it also be that the guys in Cupertino don't test their own computers and software properly before releasing it to users? Or how else can you explain the fact that Sonoma has so many problems? Is it all hardware problems? Or is it perhaps more the case that Apple itself doesn't see some problems during testing - precisely because they only occur sporadically?

@hotplug @mann @watzlav I agree with your comments. Also there is no way in **** that this is a hardware issue, then it would have been there in Ventura as well. Your device can't just magically have a hardware error the moment, a day or 2 after you have updated to a newer version of an OS. Take the iPhone, every issue on it has been OS.

Also, if you go check other posts, chdsl tells everyone it must be a hardware issue, that seems to be his standard answer, when everyone clearly states the issue appeared after an OS update. One example below.

So does chdsl also want to tell me that when MacOS Montery had the finder spring back issue, that took Apple six or seven updates to fix, was also a hardware issue. Common!!

How do you prove that you have a Bluetooth problem? Only by just saying that you have? Because you say so?

1. Send a feedback to Apple. Apple will get also these,

2 . Take your Mac to an authorised technical service, to do a physical check.

Yes, it is much more likely that an updated bluetooth driver or background process is not running flawlessly. And Apple is actively investigating an issue connected to bluetooth, I’ve been on the phone with them a few times in the past days.