Bluetooth crashes in MacOS Sonoma (M1 MacBook Pro)

Yes, it is always good to send in a feedback. Apple developers will get a system report too with it. If there's something to be done, software-wise, they'd do it. It could be that the emulation part is not doing well with newer chips. One of the reasons why I opted to buy an Intel MBP. When I decided to move to macOS, I searched for about 2 months before I found one. I got even a written legal guarantee on it for 6 months. Not a warranty, but a legal guarantee. The seller was so sure about the MBP. I have absolutely no worries on upgrading/updating. The MBP went through a few Venturas and few Sonomas.

Put a cork in it. Your Mac works, great, nobody cares. Leave the people alone who are reporting issues. Just because it works with your specific Intel config, doesn’t mean there is no issue for anybody else. You’re on Intel, everybody reporting this issue is on Apple Silicon, stop bugging people with nonsense.

All Bluetooth devices from all manufacturers disconnect at random, but always all at once. The problem started after upgrading from macOS 13.X to macOS 14.X. How is that a hardware issue, please do explain, I’m all ears!

watzlav wrote:

Apple disagrees, I’ve been on the phone with them and collected logs. While my specific cause of the problem is not the issue they are currently investigating, they do not think it is a hardware problem.

Sure, if you can get a physical part replaced over the phone, or get a some illness taken care of, without visiting a doctor.😏

The problem is that you don't want to check your Mac at an authorised technical service, but keep on saying that your Bluetooth is breaking off.

You can check in the Terminal, if your Bluetooth is on, that is, if you want.

system_profiler SPBluetoothDataType

And, if you want "the guys in Cupertino" look into your specific matter, send a feedback.

chdsl wrote:

I got even a written legal guarantee on it for 6 months. Not a warranty, but a legal guarantee. The seller was so sure about the MBP.

A warranty IS a "legal" guarantee. That's its literal definition.

In any event, me and a coworker both have Apple Silicon Macs and both of our bluetooth devices fail regularly since Sonoma. It happens about 3-4x per day for about 10 seconds, then works and connects.

gabrielwhite wrote:

I have two devices: a Keychron K2 keyboard and Magic Trackpad on an M2 Air. Just did a clean reinstall of the OS (14.1.1) and the problem persists.

Please open your own thread, explaining your specific problems, people will surely come out to help.

My magic keyboard and magic trackpad cut out on occasion. Maybe not as frequently as you guys, but once or twice a day (using it all day long) which is irritating and has been causing concern that my (new) computer is malfunctioning. Using the built-in keyboard/trackpad to turn Bluetooth off/on fixes it, but it's a bit interruption in my workflow, and sometimes the keyboard will just lock/shut off and type a bunch of spaces until you jump in.

It all only started with the Sonoma update (like so many other glitchy issues...).

Nope, mine just hanged now for 6 minutes, as I was working in Davinci Resolve and watched the timeline count while I could do nothing.

Also had it once or twice hang for a minute since installing 14.1.2. Lets see next week when we get 14.2

Doesn't seem to have fixed it, but still too early to tell for me. I have not yet have it freeze like I used to have it, I did notice it takes a second or two to connect after coming out of sleep, think that was or is normal.

It does seem like it fixed my network connect and settings issue I had on 14.1.2. But again, will give everything a few days before making final comment about 14.2. Bluetooth audio has been fine on all versions of 14 for me, no crackling.

SpoofMeister wrote:

How hard can it be to compare the bluetooth code from Ventura vs Sonoma

Probably a lot more difficult and time-consuming than a non-programmer would think. And, it's possible the problem is not in the OS.

The latest issue I now have is that Touch ID on my magic keyboards disappears (gets disabled). When I reboot and log in fresh, it is all enabled in settings, then a bit later when I access an app like Photos or password vault as example, then it asks to enter password or use my apple watch, no Touch ID being offered, I then go into settings and all the fields are greyed out and off.

The latest issue I now have on 14.2 is that Touch ID on my magic keyboards disappears (gets disabled). When I reboot and log in fresh, it is all enabled in settings, then a bit later when I access an app like Photos or password vault as example, then it asks to enter password or use my apple watch, no Touch ID being offered, I then go into settings and all the fields are greyed out and off.

Update: When switching the keyboard off and back on again, then Touch ID is back enabled. 😡

This issue has gotten even worse in 14.2.1! Luckily I am experiencing is on a MacBook, because I now have to disable Bluetooth and re-enable it, then restart my mouse, otherwise it won’t re-connect. That works, because I can use the laptop’s trackpad, now imagine I had an iMac… dear lord, this is embarrassing!

I haven't had my bluetooth devices hang yet after I updated last night, but will see how today goes. It will probably hang sooner than later. I have however still got this Chrome network issue, also another bug in Sonoma that I saw in a Reddit post, as Ventura doesn't have it.

So I will be making a bakcup of my MacStudio, wipe and go back to Ventura on Friday, need to first get some work out of the way.