Bluetooth crashes in MacOS Sonoma (M1 MacBook Pro)

I just upgraded to MacOS Sonoma. Now my bluetooth crashes every 15-45 minutes. Bluetooth turns off entirely (not just devices losing connection).


I already tried all the "bluetooth issues" troubleshooting I found online:

  • unpaired and repaired everything
  • deleted `/Library/Preferences/com.apple.bluetooth.plist`
  • reset bluetooth module with `sudo pkill bluetoothd`
  • restart computer
  • turn off wifi

Nothing has worked.


Now I notice a few Crash Reports in the Console app.


Note this does NOT represent all the times bluetooth has turned off (like I said, it probably every 15-45min), but I wonder if maybe it can provide some clues.


Any advice on how to proceed?


Attached is the full copy from the most recent crash report:


MacBook Pro 14″, macOS 14.0

Posted on Sep 29, 2023 7:29 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2023 6:28 AM

Adding my journey to the log here:


Short Story: Wipe the entire drive and reinstall/downgrade to Mac OS 13 Ventura.


Long Story: Like many others here, my Bluetooth has been cutting in and out since upgrading to Sonoma. For me, it was happening several times a day. My Mac is an M1 Macbook Pro, and the connected Bluetooth devices are a Magic Trackpad, AirPods (seldom connected), and Keychron Q1 Pro. Here's a list of things I tried that haven't worked:


  • spoke with Apple support several times, including capturing and sending extensive logs to them - no dice
  • tried the Onyx approach listed in this thread - no dice
  • ran diagnostics - no issues detected
  • reinstall Mac OS 14 Sonoma without wiping entire drive - no dice
  • reinstall Mac OS 14 Sonoma with wiping entire drive - no dice
  • reinstall/downgrade to Mac OS 13 Ventura with wiping entire drive - success!


Bluetooth has been stable now for several days. At first it wanted to detect my keyboard a few times (more than was needed), but that's since disappeared. I'll be waiting at least several months before testing out Sonoma again on a different drive. Rough stuff.


Note - after running diagnostics I tried downgrading to Mac OS 13 Ventura, but wasn't possible without wiping the drive, as the installer refused to do so. That's when I worked through each of the above 'reinstall' steps.


Edit - I have also tried upgrading to the latest 14.x.x versions - no dice

184 replies

Jan 25, 2024 3:44 AM in response to watzlav

For me it's actually not working running amfetamine so the MAC stays fully on and then the mouse disconnects and since today it even start fighting with the touchpad even the haptic feedback wasn't responding anymore I had to reset the touchpad and the Magic Mouse. No not the keyboard at home I use a Logitech craft with a dongle. In the office I use the Magic Keyboard and yes then also same problems some time it looks like the keyboard software is stuck you need to reset the keyboard while the mouse was still working and sometime vice versa.

Jan 29, 2024 2:47 PM in response to _bhb

My mouse, keyboard and trackpad all disconnect randomly. Doesn't seem to be a pattern to it. The only way to reconnect is to plug the charging cable into all the devices, which sometimes doesn't work.


How is this even an issue? It's absolutely infuriating and mind-boggling that this bug can appear after years of it not even being an imaginable issue. Please fix this ludicrous bug Apple.

Jan 30, 2024 1:56 AM in response to _bhb

I've been having the same issue since I upgraded my Mac Studio M1 Max to macOS Sonoma. The Bluetooth disconnects several times a day. Sometimes it reconnects instantly, but other times it takes several minutes. Losing all peripheral connections in the middle of a Zoom call is as unpleasant as it can be. It's unbelievable that such a serious issue hasn't been fixed for such a long time. At this point, I'm considering downgrading to Ventura. I had Bluetooth issues there too, but they were rare, occurring maybe once a month, and all devices reconnected instantly.

Feb 1, 2024 4:18 AM in response to _bhb

I cannot believe this, I am back on Ventura 13.6.4 since Saturday and had now twice bluetooth disconnects (once yesterday evening and now again), but this time much shorter than on Sonoma, as soon as there is no response from the mouse or keyboard, you see within 5 seconds the icons pop for each device connected again.


Starting to wonder if it is not 3rd party software messing me around, but never had this last year on Ventura before going to Sonoma. Running same software, obviously just newer versions of them all.

Feb 2, 2024 11:14 AM in response to _bhb

Same deal here. Many times/day - just had 2 instances in <10 minutes:


* Trackpad AND Logitech Trackball (I double-fist) die simultaneously.

* Often, but not always, my display does a quick "wobble" offsetting horizontally as if the Bluetooth module is whacking the display driver (monitor and laptop screen both wobble).


Frustrating.

Feb 8, 2024 11:18 PM in response to AarynK

This is still happening to me on my Mac Studio, constantly, with 14.3.1. Just updated today. This has been happening to me for at least 3 months now. Every update that comes out, I cross my fingers and hope that it fixes the issue, but it doesn't.


To add onto the list of issues, every once in a while when I attempt to use Touch ID after it disconnects/reconnects all my peripherals, the pointer and keyboard are very slow to respond and end up skipping, and once it also disconnected all the devices immediately after they reconnected.


I keep submitting bug reports through Feedback Assistant, but nothing is acknowledged or changed. Why hasn't this been fixed yet? It looks like there's quite a few of us experiencing this.

Feb 8, 2024 11:30 PM in response to Dax Jolly

Dax Jolly wrote:

Did you perform a factory reset of the computer (i.e. have to start fresh and reinstall everything) or a factory reset of the bluetooth settings?

This is a nuclear option and not worth the trouble, and given that it appears so many folks are having this problem, it needs to be a software fix that Apple should investigate and release. Remotely, I'd be curious to see if it's a third party problem, but I couldn't imagine that's the case here.


For myself, I do have a lot of devices connected directly to or indirectly near my Mac Studio. We're talking Magic Keyboard, Magic Mouse, Magic Trackpad, AirPods. Not to mention other Apple devices that have handoff/frequently interact with bluetooth radio indirectly (iPad, iPhone, Apple Watch, MacBook Pro, Airplay devices). It could simply be there's too many devices, and the bluetooth module is overloaded? I'm just spitballing.

Feb 21, 2024 3:58 PM in response to _bhb

Same issue here -- 64 GB M1 MBP on Sonoma 14.3.1. Tried rebooting bluetooth, deleting preferences file, etc. Nothing's worked so far. I don't actually see these crash reports in my console, but it is disconnecting all bluetooth devices intermittently and then they all re-connect at the same time, implying to me that it is bluetooth crashing.

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Bluetooth crashes in MacOS Sonoma (M1 MacBook Pro)

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