Can not block a sms spammer?

Hi.

After ios 17 update I'm not able to block an sms spammer. Even though I block it through info tab, it keeps sending me sms. When I go back info page, it still seems unblocked. So annoying. Is there any workaround to this?

iPhone 13 Pro, iOS 17

Posted on Sep 29, 2023 7:49 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2023 4:54 PM

Thanks for posting in the Apple Support Communities iercan,


The following information and steps should help you prevent further messages from the number.


From the Messages app, open the conversation, tap the contact at the top of the conversation. Tap the info blue info button with person icon inside button, scroll down, then tap Block this Caller.



You can also add a phone number or email address directly to your Blocked Contacts list in the Settings app.

1. Add the number or email address that you want to block to your Contacts

2. For phone numbers, go to Settings > Phone > Blocked Contacts > Add New. For email addresses, go to Settings > Mail > Blocked > Add New.

3. Select the contact that you want to block. 

When you block a phone number or contact, they can still leave a voicemail, but you won't get a notification. Messages that are sent or received won't be delivered. Also, the contact won't get a notification that the call or message was blocked. When you block an email address from Mail, it goes to the trash folder. Email blocking works across all your Apple devices.

Enable your settings to block spam phone calls

Block phone numbers, contacts, and emails on your iPhone or iPad


If you continue to receive messages from the same contact, we recommend that you contact Apple Support for further assistance: Get Support


We hope you find this information helpful!

1 reply
Question marked as Top-ranking reply

Oct 1, 2023 4:54 PM in response to iercan

Thanks for posting in the Apple Support Communities iercan,


The following information and steps should help you prevent further messages from the number.


From the Messages app, open the conversation, tap the contact at the top of the conversation. Tap the info blue info button with person icon inside button, scroll down, then tap Block this Caller.



You can also add a phone number or email address directly to your Blocked Contacts list in the Settings app.

1. Add the number or email address that you want to block to your Contacts

2. For phone numbers, go to Settings > Phone > Blocked Contacts > Add New. For email addresses, go to Settings > Mail > Blocked > Add New.

3. Select the contact that you want to block. 

When you block a phone number or contact, they can still leave a voicemail, but you won't get a notification. Messages that are sent or received won't be delivered. Also, the contact won't get a notification that the call or message was blocked. When you block an email address from Mail, it goes to the trash folder. Email blocking works across all your Apple devices.

Enable your settings to block spam phone calls

Block phone numbers, contacts, and emails on your iPhone or iPad


If you continue to receive messages from the same contact, we recommend that you contact Apple Support for further assistance: Get Support


We hope you find this information helpful!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can not block a sms spammer?

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