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User profile for user: apollostees
apollostees Author
User level: Level 1
11 points

Can’t delete VPN added by Palo Alto Network’s GlobalProtect app

Has anyone ever experienced this?


I installed Palo Alto Network’s GlobalProtect app from the app store. Later I deleted the app, however the VPN still shows up under Settings > VPN > DEVICE VPN.


Also, when I click on the VPN there is no “Delete VPN” option.


As it stands now I can not get this VPN off my device. This is happening on my iPad and iPhone.


Besides wiping my device and starting over, can anyone thing of a fix for this?

iPad Pro (3rd generation)

Posted on Sep 29, 2023 9:14 AM

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
256,644 points

Posted on Sep 29, 2023 10:41 AM

In addition to the information provided above, please see: Install or remove configuration profiles on iPad - Apple Support (CA)


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Can’t delete VPN added by Palo Alto Network’s GlobalProtect app

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