iCloud doesn't work on MacOS 14 Sonoma

I tried to open iCloud from MacOS 14 Sonoma desktop, and was asked to allow it in the Settings.

I tried to toggle the switch on, and switched back to off after a few seconds.

After upgrading to MacOS 14 Sonoma, I no longer have access to documents stored on iCloud.

Mac mini, macOS 14.0

Posted on Sep 29, 2023 9:32 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2023 6:23 AM

SOLUTION: Create a new profile on your machine with same perms (e.g. Admin), then login to that new profile and sign in to your iCloud profile using your Apple ID.


FIXED!


Senior tech at Apple indicated iCloud with some user profiles not syncing with Sonoma update and this is the work-around. Soon a 14.1 release will be provided to address this issue.

96 replies

Oct 6, 2023 4:33 PM in response to Kimba1764

Same with me and after 2 days it just magically worked. I turned off my internet network connection for 8 hours and the iMac. At least that is what a computer tech told me to try. It magically worked 12 hours later. I have no idea how it returned. The 'safe mode' didn't work and Apple tech assistance didn't know what was happening. They suggested I contact my network provider and they couldn't help either.

Oct 15, 2023 11:38 PM in response to xz8t83

Did not work. Set up new user. Yes - notes copied there ok from iCloud but going back to original user the iCould is just spinning still in notes and any typing/copy/paste is extremely slow and difficult. Typing takes forever to load.

This is really annoying. Why has Apple released Sonoma when it clearly was not ready. It is not fair to expect users to jump through hoops to try and find a solution. Most users are not skilled enough to do all these complicated things...why people buy Apple is for ease of use!! Now have a useless extra user on my MacBook which I did not want eating up memory etc. Space is a problem in any case.

Oct 23, 2023 9:33 AM in response to Treckles

HELP!!!

I am having the same issue with my Apple silicon MacBook Pro. Every time I use Finder, it goes non-responsive... even when I try to open or "save as" files in any app (Office or Pages etc.) that use Finder to mange files it goes non-responsive. This makes my MacBook Pro useless for anything other than surfing the web.


I've tried all the above and nothing worked. My laptop is a work laptop being manage by JAMF. My IT team says I have to bring my laptop in to get it 'rebuilt' back to Ventura.


I had to turn of iCloud completely to be able to use any productivity app that uses file storage/management... which is essentially all apps! I can only access my iCloud files by going logging onto iCloud.com, download the file, work on it offline, then upload it as rev2... which is such a waste of time! When I turn iCloud back on in settings, the Finder problem comes back.


Is there a fix where I can start using iCloud again? or will there be a fix/patch coming?

Oct 25, 2023 11:36 AM in response to Doc_Holl1day

It is incredible that there has been no response from Apple to all of these problems in Sonoma. They should never have released this update if it was not ready! My notes app is unusable on MacBook Air. I can use it on iCloud website but that is not a solution! We should be able to use Notes on the computer like before. It just seems that on each Apple OS update things just get worse. I also can't bear the arrows now popping up when you use Office. And copy paste etc on any browser. They are just distracting. Did Apple ask their customers if they want these silly things or is it just for them to show something looking flashier? Not happy with Sonoma at all!

Oct 29, 2023 10:18 PM in response to tkil44

This is a huge issue. Apple's software developments are terrible. It makes no sense to introduce new possibilities if the basics are missing.


ICloud has not been working in my case for years. If I restarted my computer, ICloud sync was forced to occur. By introducing Sonoma, ICloud sync does not occur even if I restart my IMac. Congrats !


ICloud is the basis of service.

Nov 9, 2023 6:50 AM in response to rayfromboston

I can't believe it's taking Apple this long to fix the issue. I have a case # with apple senior support and I hear from them once a week after engineering request more information from me. They ask me to do the things I've done 1000 times already. Log in/out of icloud, delete my VPN, reset network settings, etc. all to no use. So now I'm waiting for the next worthless call (I actually have to call them) for them to tell me engineering needs more info. There's enough people out there with problems that they should be working around the clock to fix it. And I'm paying for 2TB plan and need to upgrade that, but no 4TB plan only 6TB and 12TB!! Such a joke.

Nov 10, 2023 12:48 AM in response to wolfsk

Why should you use an external drive when you have paid for iCloud to keep your files in??? Doesn't make sense. If you use an external drive you then would not need to use iCloud at all for your files. But would have to lug around an extra piece of equipment. That is no solution to anything. Sonoma should just work. iCloud should just work. It is ridiculous of even having the idea of taking all sorts of bizarre extra steps to just get the basics to work.

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iCloud doesn't work on MacOS 14 Sonoma

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