iCloud doesn't work on MacOS 14 Sonoma

I tried to open iCloud from MacOS 14 Sonoma desktop, and was asked to allow it in the Settings.

I tried to toggle the switch on, and switched back to off after a few seconds.

After upgrading to MacOS 14 Sonoma, I no longer have access to documents stored on iCloud.

Mac mini, macOS 14.0

Posted on Sep 29, 2023 9:32 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2023 6:23 AM

SOLUTION: Create a new profile on your machine with same perms (e.g. Admin), then login to that new profile and sign in to your iCloud profile using your Apple ID.


FIXED!


Senior tech at Apple indicated iCloud with some user profiles not syncing with Sonoma update and this is the work-around. Soon a 14.1 release will be provided to address this issue.

96 replies

Oct 26, 2023 10:01 AM in response to Doc_Holl1day

I installed the update but it has not fixed the iCloud issue and other issues with the notes. You still have iCloud spinning and copying and typing over text grinds to a halt and takes several minutes for a few words to show. The iCloud does update as I can see the new notes if I sign to iCloud on a browser but it still makes working on notes almost impossible on MacBook Air M1.

Nov 14, 2023 9:03 AM in response to shellhornj

This article (and Apple's "dataless" technical article linked to it) seems to provide a reasonable explanation about the problem—files that are stalled: https://eclecticlight.co/2023/10/25/macos-sonoma-has-changed-icloud-drive-radically/#:~:text=Summary,its%20entire%20contents%20from%20iCloud.


Even if iCloud is uploading and modifying the properties of all files it has stored ("evicted"), it makes no sense that this takes such a long time. In my case, 72 hours now without access to the files via Finder (only on the very limited Web version of iCloud).


The question is: Is it better to wipe out the drive and try to downgrade or stick to Sonoma and hope for a fix? Are the (so far) cosmetic changes worth the trouble? I wonder if a downgrade to Ventura would get me back on my feet faster.


So far, Sonoma is a huge waste of time—very frustrating, Apple!

Nov 19, 2023 9:45 AM in response to shellhornj

I upgraded to Sonoma to get rid of a crashing problem without a hardware cause. Maybe a problem with the AppleId. Reading the thread, I suppose it was an iCloud problem all along. Computer erased, new Id and still a few crashes. New user account with old Id: no crash so far but no iCloud either, but all contacts, no files nor notes. After a few restarts, I got the Id icon back, a few more and I got access to notes.

No files in Finder, but the content bar in the Id shows them. Logout didn’t help.

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iCloud doesn't work on MacOS 14 Sonoma

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