iCloud doesn't work on MacOS 14 Sonoma

I tried to open iCloud from MacOS 14 Sonoma desktop, and was asked to allow it in the Settings.

I tried to toggle the switch on, and switched back to off after a few seconds.

After upgrading to MacOS 14 Sonoma, I no longer have access to documents stored on iCloud.

Mac mini, macOS 14.0

Posted on Sep 29, 2023 9:32 AM

Reply
Question marked as Best reply

Posted on Dec 6, 2023 8:14 AM

Apple doesn't seem to care. I've always used Apple products, but they have gone WAY downhill in the last few years especially with their customer service and fixing issues. If they can't guarantee that an update will work, they should allow users to downgrade to the previous version that worked, on all devices. My phone and macbook books don't work at all and books keep disappearing. I'm sure Apple doesn't even read these notes. Beyond frustrated.

Similar questions

96 replies

Oct 15, 2023 11:38 PM in response to xz8t83

Did not work. Set up new user. Yes - notes copied there ok from iCloud but going back to original user the iCould is just spinning still in notes and any typing/copy/paste is extremely slow and difficult. Typing takes forever to load.

This is really annoying. Why has Apple released Sonoma when it clearly was not ready. It is not fair to expect users to jump through hoops to try and find a solution. Most users are not skilled enough to do all these complicated things...why people buy Apple is for ease of use!! Now have a useless extra user on my MacBook which I did not want eating up memory etc. Space is a problem in any case.

Oct 23, 2023 9:33 AM in response to Treckles

HELP!!!

I am having the same issue with my Apple silicon MacBook Pro. Every time I use Finder, it goes non-responsive... even when I try to open or "save as" files in any app (Office or Pages etc.) that use Finder to mange files it goes non-responsive. This makes my MacBook Pro useless for anything other than surfing the web.


I've tried all the above and nothing worked. My laptop is a work laptop being manage by JAMF. My IT team says I have to bring my laptop in to get it 'rebuilt' back to Ventura.


I had to turn of iCloud completely to be able to use any productivity app that uses file storage/management... which is essentially all apps! I can only access my iCloud files by going logging onto iCloud.com, download the file, work on it offline, then upload it as rev2... which is such a waste of time! When I turn iCloud back on in settings, the Finder problem comes back.


Is there a fix where I can start using iCloud again? or will there be a fix/patch coming?

Oct 25, 2023 11:36 AM in response to Doc_Holl1day

It is incredible that there has been no response from Apple to all of these problems in Sonoma. They should never have released this update if it was not ready! My notes app is unusable on MacBook Air. I can use it on iCloud website but that is not a solution! We should be able to use Notes on the computer like before. It just seems that on each Apple OS update things just get worse. I also can't bear the arrows now popping up when you use Office. And copy paste etc on any browser. They are just distracting. Did Apple ask their customers if they want these silly things or is it just for them to show something looking flashier? Not happy with Sonoma at all!

Oct 26, 2023 10:01 AM in response to Doc_Holl1day

I installed the update but it has not fixed the iCloud issue and other issues with the notes. You still have iCloud spinning and copying and typing over text grinds to a halt and takes several minutes for a few words to show. The iCloud does update as I can see the new notes if I sign to iCloud on a browser but it still makes working on notes almost impossible on MacBook Air M1.

Oct 29, 2023 10:18 PM in response to tkil44

This is a huge issue. Apple's software developments are terrible. It makes no sense to introduce new possibilities if the basics are missing.


ICloud has not been working in my case for years. If I restarted my computer, ICloud sync was forced to occur. By introducing Sonoma, ICloud sync does not occur even if I restart my IMac. Congrats !


ICloud is the basis of service.

iCloud doesn't work on MacOS 14 Sonoma

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.