You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes backup yields too low of an output file.

Why would my iPhone 6's 50 GB of internal storage data use up only 20 GB of desktop data after an iTunes backup?

Earlier iPhone models

Posted on Sep 29, 2023 10:27 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2023 11:34 AM

The backup does not necessarily include every single thing on your iPhone. For example the backup includes email settings but not the emails themselves (the emails are generally stored with your provider). For more info, see the 'Backups from your computer' section of:

Backup methods for iPhone, iPad, and iPod touch - Apple Support

to see what is not included in the backup:


1 reply
Question marked as Top-ranking reply

Sep 29, 2023 11:34 AM in response to jimboclare

The backup does not necessarily include every single thing on your iPhone. For example the backup includes email settings but not the emails themselves (the emails are generally stored with your provider). For more info, see the 'Backups from your computer' section of:

Backup methods for iPhone, iPad, and iPod touch - Apple Support

to see what is not included in the backup:


iTunes backup yields too low of an output file.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.