Why am I unable to confirm cancellation of App subscriptions?

Have you followed the directions in this link --> If you want to cancel a subscription from Apple - Apple Support

If you don't see the subscription, you could have signed up directly with Nebula and you'll need to contact them.

Hi, I had the same problem.

Decided to change my AppleID/iCloud password in the settings on iPhone and everything works perfect now!

Managed to cancel my subscriptions and subscribe to new ones which I had problems before too.

Hope it helps!

Did you use the directions outlined in this support article --> If you want to cancel a subscription from Apple - Apple Support

So you didn't follow the directions in the link. Had you done what the link suggests you would:

How to cancel a subscription on your iPhone or iPad

1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. 
5. 
   
6. Tap the subscription.
7. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

If you can't find the subscription that you want to cancel

You DON'T open the App Store App at all to cancel a subscription. And if you can't find the subscription by following these directions, then click on the blue word link "If you can't find the subscription that you want to cancel."

I’ve been having the same issue, but was able to get my two subscriptions that needed to be cancelled to go through finally. However, I’m not sure if it was pure luck, or if I caused some weird glitch in the system?!?

So I was in settings, and had the page pulled up showing all my active Apple app subscriptions in settings(on iPad, not my iPhone, although it could work on either who knows?). I had already tried selecting one of the apps I wanted to cancel my subscription with. It asked me to confirm, I clicked it, box vanished… “cancel subscription” letters in red turned to grey for maybe a second, then straight back to red(meaning it failed to cancel).

So out of pure frustration, I continued clicking back on that same app subscription, then clicking “confirm” on the pop up box as quickly as possible, over and over again(I believe it took 6 times). Eventually, it sort of acted like it was going to freeze(like as if the app was going to crash and force close) for maybe 2-3 seconds and then it cleared itself up. To my surprise I was back at the app subscription page of settings and the subscription I was attempting to cancel, had in fact cancelled!!

I was able to duplicate this outcome again on the second subscription I was wanting to cancel. So, still not sure if it was luck or some weird glitch. But maybe it will work for some of you, or help someone..

Sorry for my poor grammar, spelling, punctuation, and overall writing etiquette. Math was my subject in school, English/Lit however, was not! Best of luck!

I had the same issue today and I had to contact apple support; not sure if this is an issue with the new update? I’ve never had this problem before and it’s happening with multiple subscriptions.

After trying for like 15 minutes it finally worked for me when I pressed cancel immediately as it popped up. Probably a glitch somehow but i finally got it to work for me

I was clicking them as quickly as I possibly could, in order for it to work. It’s almost as if you outwork the system and eventually it just glitches and allows you to cancel the subscription. But idk 🤷🏻‍♂️

I’ve had the same issues with subscriptions not canceling; I am more than familiar with how to utilize the tools in settings. It simply is NOT working.

I had the same issue, I clicked cancel but it wouldn’t cancel. I keep trying over and over and after about 30 times it finally worked? Did this for 2 diff subscriptions.

I’m having this same issue. And yes, I’ve followed the directions in the link, multiple times. It still won’t let me cancel. I tap “cancel subscription” and it grays out for a split second and then turns red again - and nothing. I’m still subscribed. And this is happening on multiple subscriptions.

I have tried everything too. I have not seen anyone with a fix. you might be able to start a new apple Id is the only thing that might fix this. However you risk losing everything. We should not have to though. they could fix this but they wont. Got a love the customer service with apple. the best thing is don't ever use apple pay for anything until they make a Fix. Its what I'm doing. The only thing apple understands is money. I will keep it empty from now on till I find a Fix. Cause apple pay does not do what they say it does. Going to subscriptions does nothing to end this account cause this one is not listed.

Did anyone have this successfully resolved? I am trying to cancel some of my subscriptions and I confirm cancellation, but then it comes back up saying Cancel, despite clicking cancel now.