Upgraded iphone 12 Pro Max to iOS 17 - can no longer add items to dock

Upgrade to iOS 17 - fat fingered and dropped a dock icon into another so it created a folder. Deleted that folder. I am now unable to add any icons to the dock - they just disappear; so I only have my phone and mail icon now.

Posted on Sep 29, 2023 4:49 PM

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3 replies

Oct 2, 2023 10:14 AM in response to Bluesdrummer_310

Hey there Bluesdrummer_310,


If you haven't already try to tap and hold the icon you're looking to move, then hold it and drag it to the dock. Are you able to hold it over the dock and see if it will stay in that spot when letting go?


For a visual and additional steps: Move apps and create folders on your iPhone, iPad, or iPod touch - Apple Support


If you need additional help, reach out to Apple Support directly: Get Support


Take care!


Upgraded iphone 12 Pro Max to iOS 17 - can no longer add items to dock

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