Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to Unlock A Disabled iPhone without Losing Data? , How to update an iPhone without backing up ? < (with itunes)

I changed my iPhone screen password for days in a row to take security precautions. and in the end, due to the confusion I experienced, I entered my password incorrectly. My iPhone was locked after trying the wrong password. My iPhone gave a warning that it is not being used. I haven't been able to use my iPhone for days.

I think my iPhone will always be locked because I don't want to lose my files.

I can't restore it because I don't want it to be deleted.


I just want to upgrade to iOS 17 and be able to unlock my iPhone with my old password.

When I update via iTunes, I am worried about restoring and resetting my phone.

There are images and messages I received due to the judicial process on my iPhone. I don't want to restore my files because I didn't back them up.


I can sign in to my apple ID, I also have the recovery key.

BUT I changed my iPhone passwords every day due to privacy and security concerns. I also turned off web access to icloud.


Please show me a way to use my iPhone again without deleting important files on it.

I would like to state again that I do not want to restore or restore.

iPhone SE

Posted on Sep 30, 2023 8:33 AM

Question marked as Top-ranking reply

Posted on Sep 30, 2023 8:43 AM

Any data on the device that was not backed up is gone. There is nothing you can do to save it.


Your only option is to restore iOS, then restore from your last backup.


If you forgot your iPhone passcode - Apple Support


1 reply

How to Unlock A Disabled iPhone without Losing Data? , How to update an iPhone without backing up ? < (with itunes)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.