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Accidentally deleted the App Store from iPhone, how do I recover it

Accidentally deleted the App Store from my phone, how do I recover the app?


[Re-Titled by Moderator]

Posted on Sep 30, 2023 9:59 AM

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Question marked as Best reply

Posted on Sep 30, 2023 10:16 AM

I don’t have it in the library, I accidentally deleted it. Can I retrieve it back from the Apple Support App?

88 replies

Mar 28, 2024 12:22 PM in response to Mac Jim ID

You are saying the App Store app cannot be deleted, but it actually can. I never deleted it, but it is gone. It is gone from my iphone, it is not hidden. When I search for it nothing comes up and not only that, when I go to the app store website and it says to open it in the app from the website, nothing happens. I have reset the phone, still no luck. These are work cells and I have several co-workers who are having the same issue. My personal iphone shows that when you "edit" your home screen, that delete is an option with this icon. Some of the default icons (apps themselves) do not give this option. None of this matters really, all I need to know is how to get it back, since that is the only way to get other applications loaded on these phones.


Apr 3, 2024 9:52 PM in response to JBecker2

JBecker2 wrote:

Mac Jim,
I seriously appreciate how helpful and patient you are being with everyone and I’m not trying to be difficult. But as a low level comp. tech. I did all your steps and they are not working but just to let you see what I’m experiencing, I’ll do screen shots as well.
https://discussions.apple.com/content/attachment/edf196a0-1b91-4189-9bcd-de7eea5e3aa5
https://discussions.apple.com/content/attachment/f69b6287-b609-4d78-925a-5f85f662729c
My only thought is our organization (they are work phones) has blocked our access. Which after almost 7 plus years of us on iPhones with no issues just seemed odd to have this issue.

Yes it does appear that your organization has blocked access to the App Store. This is not unusual for Work or School environments that use MDM (Mobile Device Management) software. By using this software they can remotely install apps on the device they want you to use and prevent you from installing additional software. Thank you for the screenshots and the additional information about it being an iPhone provided by your employer. This information will also be useful to others who may be experiencing the same issue.


For some reason this thread has been bombarded by people who just want to say they don't have access, but are not looking for a solution as they aren't even subscribed to the thread to receive the responses. More than likely these people know why they cannot download apps from the store and I suspect most are kids who have had the App Store restricted by their parents using Parental Controls.

Mar 21, 2024 9:57 AM in response to Saipan70

HELP MY APP STORE IS GONE 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭

Mar 28, 2024 1:21 PM in response to JBecker2

JBecker2 wrote:

You are saying the App Store app cannot be deleted, but it actually can. I never deleted it, but it is gone. It is gone from my iphone, it is not hidden. When I search for it nothing comes up and not only that, when I go to the app store website and it says to open it in the app from the website, nothing happens. I have reset the phone, still no luck. These are work cells and I have several co-workers who are having the same issue. My personal iphone shows that when you "edit" your home screen, that delete is an option with this icon. Some of the default icons (apps themselves) do not give this option. None of this matters really, all I need to know is how to get it back, since that is the only way to get other applications loaded on these phones.

Here is the screenshot when you attempt to delete the App Store:


To further resolve your issue provide these screenshots:

  • Swipe all the way to the left to the App Library and type in "App Store" in the search field:


  • And at Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases:

Apr 3, 2024 2:13 PM in response to Mac Jim ID

Mac Jim,

I seriously appreciate how helpful and patient you are being with everyone and I’m not trying to be difficult. But as a low level comp. tech. I did all your steps and they are not working but just to let you see what I’m experiencing, I’ll do screen shots as well.

My only thought is our organization (they are work phones) has blocked our access. Which after almost 7 plus years of us on iPhones with no issues just seemed odd to have this issue.

Accidentally deleted the App Store from iPhone, how do I recover it

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