I can't update my MacBook Air to macOS Sonoma
I m not able to update my system software
[Re-Titled by Moderator]
MacBook Air 13″, macOS 10.12
Question marked as
What is your Macs age and model? For Sonoma, you will need to have a 2018 or later MacBook Air
If you have a 2018 or later MacBook Air, go to system preferences/settings>software update, or >general>software update when you're on Ventura
If updating is not working, you can try to boot your Mac In the safe mode and perform the update when booted in the safe mode
The steps to boot in the safe mode differ wether you have a Mac with apple silicon or an intel mac
Start up your Mac with Apple silicon in safe mode
- On your Mac, choose Apple menu
> Shut Down. - Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
- Press and hold the power button on your Mac until “Loading startup options” appears.
- Select a volume.
- Press and hold the Shift key, then click Continue in Safe Mode.
- The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.
Start up your Intel-based Mac in safe mode
- Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
- Log in to your Mac.
- You might be asked to log in again.
- On either the first or second login window, you should see “Safe Boot” in the menu bar.
When booted in safe mode, do the same as before, so system preferences/settings>software update, or system settings>general>software update when you're on ventura
If this is not working, please report back with the exact issues you're facing.