iPhone 15 Pro Max Photos Blurry

they say they will replace my 15 pro because i called right within the 14 days. the chat person said it would be fixed and i really hope so because i like you use it for high end and was expecting to use for work/art.

they said they can replace with a new 15 pro because i was within the 14 days. as an after thought i started new chat to confirm that the new one they will send will have the camera fixed. i use for art and work and need it to work or pointless.

did you buy yours in the states?

read an article today that popped up on google, so don't know if it is reputable.

Title "iPhone 15 Pro ratings drop below iPhone 14 and 13 Pro, according to 700k reviews"

(Portion taken from it) After the iPhone 14 Pro saw an 8% drop in the number of 5-star reviews compared to the 13 Pro, the iPhone 15 Pro dropped to a new low of 72% being 5-star reviews just over a month since its launch.

Yessss! This is exactly me too! I have an iPhone 11 Pro Max and I just received the 15 Pro Max in the mail yesterday. I’ve been taking and comparing the pictures between the two. I am appalled. The 15 PM takes terrible pictures. Most are out of focus and darker when compared to my 11 PM. I’m so disappointed because I heard great things about this years camera upgrades. Sadly, I’m probably going to send back the 15 and keep my 11.

I have been dealing with this issue for almost 30 days going back and forth with Apple support chat, then phone calls, escalated to the engineers. Wasted countless hours troubleshoots and on phone calls etc and Nothing has worked. Apple said I could do express exchange but they want to put a hold on my credit card for full price of the phone until they receive the other back. Ummm NO! So I have appointment with my local Verizon store tomorrow at noon to get my replacement ordered through them instead.

Same here. Tested 13/14/15/15pro15/promax against my 12 and old SE. Alle the 15s are worse than the rest. I have replaced my 15 for a new 15 one in box. But I am not sure what to do. Seems like it’s not a hardware issue but software. Besides blurry pics i also found it’s doing a super aggressive noise reduction which makes faces look like plastic Barbie.

How in the world this got released? Btw it does not matter which iOS its present in 17.0.2, 17.0.3 and 17.1.

thought I was crazy. But others agreed and they left the store not buying a 15. They all came for the camera upgrades but hey maybe sticking to your old phone is best until this is fixed.

Has anyone had luck with a replacement? Did it fix it? I tested 7 15s today. All the same issue.

If it does work for you, please share your manufacturing date. Maybe that helps others to find working phones also.

Update: apple switched to random serial few years back. So we can’t find date anymore. Bummer.

Settings/general/about.

”The serial number has a total of 10 characters. Spot the third, fourth, and fifth characters; these will tell you the year and week your phone was manufactured. The third character shows the year. For instance, 4 = 2014, 6 = 2016, and the following two shows the week, 07 stands for the 7th week of the year. “

It’s the same with 14Pro Max. I have been carrying around my old 12 to take good selfies. Now I have bought the 15 Pro Max, and I am sorry to hear it’s the same. I read it’s because Apple got the AI calculations wrong, and so the pictures are over-focused and grainy. The pics suck, I agree.

I don’t wanna return my 15 Pro Max but I don’t know what to do with the camera! Either it can’t focus at all or either it’s too grainy!!

Apple support assistant suggested me to take off the screen protector and then use it but it’s not about the protector it’s about the horrible quality

i hope they can fix this through an update

I sent mine back and have the refund. using old SE now. searching for a 13pro refurb. apples says you can still buy the apple care through them. I'm not convinced the 15 ever had better quality than the 13. There is a youtube video that side by side compares the 10-15 camera. Such a shame. The camera is the reason I and many people bought it.

I don’t think you can see the manufacturing date of the phone (it’s the battery date shown). I have my original iPhone 15 Pro Max that I received on launch day and have never had any of the issues mentioned (nor have I had any camera issues on any of my previous Pro Max devices despite every year it seems to be an influx of posts about how terrible the current model camera is). That’s not to say some of you aren’t having issues but I definitely can’t say I have experienced any of it or seen it with any other iPhones in my household or from friends and family with them so it’s just not something I can replicate.

My pro max was taking ok sharp’ photos when I first got it… but now my wife’s and daughter’s with their standard iPhone 13s - are taking sharper and less noisy/grainy side by side pictures - as compared at my granddaughter’s stage performance.

…changing to the high res options does not improve my shots. My pro max lenses are clean. The iPhone hasn’t had any trauma or damage.

I’m wondering if the lenses or if some mechanism is wearing out prematurely? Seems like my pro max worked better new - than it does now.

I remember trying to enable options as the quality of my images declined.

awhigs wrote:

Never used a lens protector and I use a lens cloth to remove fingerprints. This is a real issue that any other company would address immediately if you spent $1500 on their equipment.

Schedule an appointment at your Apple Store Genius Bar. I'm not sure how Apple can address an issue which doesn't effect most of the iPhone 15 Pro models in peoples hands. It certainly isn't an issue on our 15 Pro or 15 Pro Max.