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User profile for user: austinag
austinag Author
User level: Level 1
33 points

Has anyone else (besides me) noticed how bad apple telephone support has become?

Yesterday I did an update to Mac OS on my iMac. Immediately after the update completed, I got a pop-up that said "MajorCharacterSearchDaemon" will damage your computer. There were 2 possibilities: "OK" and "Show in Finder". Neither option did anything. The pop-up is still on my desktop. It will not go away, and comes back if I restart or shut down then restart. I have never seen this after any update or any other time.

iMac 27″, macOS 11.6

Posted on Oct 1, 2023 7:27 AM

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User profile for user: PRP_53
PRP_53
User level: Level 10
91,951 points

Posted on Oct 1, 2023 1:38 PM

If the Malware was Installed on this computer and it attempted to Launch - again the Operating System has done its' job


In which case >>


There is Adware & Malware which will affect the computer and is generally downloaded from “ Shady “ Websites or Developers who Inject this software into the download.


Should “ Certain & Specific Software “ referenced from above be installed - it will negatively impact macOS. It is suggested, download directly from the Developer , the application Malwarebytes for Mac. 


It is free or paid for added features. 


Run the Application and it should remove the malware / adware. Once done, restart computer and test.

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User profile for user: PRP_53
PRP_53
User level: Level 10
91,951 points

Oct 1, 2023 1:38 PM in response to austinag

If the Malware was Installed on this computer and it attempted to Launch - again the Operating System has done its' job


In which case >>


There is Adware & Malware which will affect the computer and is generally downloaded from “ Shady “ Websites or Developers who Inject this software into the download.


Should “ Certain & Specific Software “ referenced from above be installed - it will negatively impact macOS. It is suggested, download directly from the Developer , the application Malwarebytes for Mac. 


It is free or paid for added features. 


Run the Application and it should remove the malware / adware. Once done, restart computer and test.

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User profile for user: PRP_53
PRP_53
User level: Level 10
91,951 points

Oct 1, 2023 1:13 PM in response to austinag

By Virtue of your image above - the Operating System is doing what it is intended to do.


Protect the Computer from the User ( you ) allowing an identified piece of Malware to be allowed to install on this computer


The The Built in Security  is all that is required.


Mac app security enhancements


Security. Built right in



Perhaps not what you what to read but there it is

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Has anyone else (besides me) noticed how bad apple telephone support has become?

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