iPhone 15 can't text Android phones

I got the 15 Pro two weeks ago and I cannot text non iPhones. Sometimes, they go through individually, sometimes not and never if within a group. The same as the person above! My settings have not changed. I have checked the usual issues SMS and MMS messaging... It is the group text situation that is a HUGE problem.

I have contacted my carrier T-Mobile and they said it is an issue with Apple. I contacted Apple and after talking with several people I finally got a higher up guy who said he has seen this before and everyone in the group text thread (the text threads with both apple and android) has to delete and empty the trash on that text thread and then it can be rebuilt but only if everyone DELETES the text thread. It seems that after paying this much money the iphone 15 should be able to talk to all android users!

In our case, the carrier - Verizon Wireless - told me a (free) feature was missing from the line - called "Integrated Messaging". No clue how that was missing, but they added it and the issue was resolved. Hope this will help someone else!

Smalltowngirl88 Said:

"IPhone 15 can't text Android: I got the 15 last week and I cannot text non iPhones. Sometimes, they go through individually, sometimes not and never if within a group. My settings have not changed. I have checked the usual issues and removed the 1- from in front of the phone numbers. Help! This is more than an annoyance, as some groups are essential for work."

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Troubleshooting Messages App:

This is a well-known issue. Something Apple likely is working on. The messaging issue is typically occurring between an iPhone and an Android device. iOS and Android are two, completely separate platforms.

So, Report this as a Bug to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: on when this issue began, and how you have troubleshot it, thus far. Include the URL of this post
4. Proceed from there as necessary

Thank you so much for sharing this! I was having the same issue--messages to non-iphones were saying "not delivered" so i'd have to try again. I called Verizon and told them turning on Integrated Messaging worked for "a friend". They said it was also missing from my line and once they turned it on, everything worked! Thank you!

After hours on the phone with ATT and Apple, I believe I have the answer. Iphone 12/11 had Advanced Messaging for larger MMS to non-iphones. Iphone 15 doesn't have that option. My outgoing MMS are limited to 1MB (true statement) on ATT and with no Advanced Messaging option on iphone 15 Pro Max, MMS are compressed to 1MB, so very blurry with lines, etc. Apple says they are going to add RCS to iphones in the fall with IOS 18, but we'll see. Some carriers offer higher outgoing MMS levels, but not ATT, which I confirmed with them. In the meantime, I recommend holding on to the older iphones and not upgrading if you want to send higher quality videos or photos, etc. I tried a 2 second, 720 film and it still didn't work.

the same thing is happening to me. i even contacted Apple and talked to a worker, and i did everything they told me to do. it still doesnt work.

i tried calling verizon not long ago, and the lady said that she was gonna try to fix the problem. the fall disconnected as she was fixing it, and now im unable to call anyone from any of my devices. is that normal? will verizon call me back or something? im anxious and idek why 😭😭

Then you need to contact them again and escalate the issue if needed. SMS (green bubble) messages go through your carrier, and, if they are not working, it is not an issue for Apple/users on this forum to help solve.

~Lyssa

Very helpful. I just got a new work phone and nothing has changed in my settings. I have Verizon on this work phone. I will ask IT about Integrating Messaging. I can receive texts from Androids but I get an immediate "Not Delivered" in red when trying to send a text to an android. My boss has a droid and he is the one I need to text to from this work phone

I’m having the same issue. Is there any possible way to deal with the issue myself without trying to call? I was on the phone the other day for 5 hours just to try to switch my phone over from T-Mobile to Verizon.

If you've tried everything in the article, then you need to contact your carrier for more help.

~Lyssa

Smalltowngirl88 Said:

"IPhone 15 can't text Android: […]on the phone, it was resolved within 10 minutes.”

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OK. So, what’s the solution? Providing that would help many for certain.

SMS (messages to Android phones) is a carrier feature. Have you contacted them?

This article might help: If you can't send or receive messages on your iPhone or iPad - Apple Support

~Lyssa