Time Machine backups taking long, after macOS Sonoma update on my MacBook.

Ever since I upgraded my M1 Macbook Pro from the immediately previous Mac OS version to Sonoma, I have had nothing but problems using Time Machine to perform backups on an external SSD. No issues at all prior to Sonoma doing incremental backups for about one year - took about 20 minutes per incremental backup. My first backup attempt using Sonoma, I gave up after 3-1/2 hours when Time Machine reported 3 hours still remaining. Tried a second time while Time Machine had been running for some time and while on the phone Apple Support , gave up after 2-1/2 hours. I had other tasks to attend to. On a third attempt at Apple Support's recommendation, I let it run to see if it would error off. It did not error off, but this time it took about 3-1/2 hours for an incremental backup. Apple Support gave me a follow up call after the last backup completed at 3+ hours. They requested that I reinstall Sonoma and run Time Machine again and report back. Spoke with Apple Support after the reinstall of Sonoma and Time Machine backup completed. Time Machine backup completed in about one hour. Apple Support then requested that I initiate a new incremental backup while on the phone with them - an absolute disaster followed. I shared that Time Machine was reporting over 17,000 changes after about 30 minutes of idle time, with no activity, no browsing, no nothing , just sitting idle while charging. While on the phone with Apple Support again, Time Machine reported an estimated backup time of 10 hours! Terminated the backup and communicated such to Apple Support. As a software PM, there is no doubt in my mind that there is a significant flaw in Apple's Mac OS Sonoma and the Time Machine app. It bothers me that I have also wasted many hours over several days trying to resolve this issue. I have zero confidence that my Time Machine backups are correct and usable.


[Re-Titled by Moderator]

MacBook Pro (M1, 2020)

Posted on Oct 1, 2023 7:44 PM

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Question marked as Top-ranking reply

Posted on Nov 6, 2023 6:40 AM

I have the same problem. Both on a Mini M1 and a MacBook 14 Pro M1 Pro.


Backups worked perfectly on Ventura BEFORE upgrade and instal of Sonoma 14.1.


Both make Time Machine backups each hour. To local external disk, and to a networked share.


Backups are 2TB (max size) for the M1 (HDD and network) and 4TB (max size) for the Macbook 14 Pro (SSD and network). In total a maximum of 12TB. All are encrypted.


None of the backup targets are full., but they contain recent history (document versions, code versions etc), that I do not want to loose.


In energy saving, I have specifically set "Don't go to sleep, when screen is closed", and 5 seconds after screen closes, password or fingerprint is required. The M1 has an Apple keyboard with fingerprint reader. Works.


There have NEVER been problems with this setup BEFORE Sonoma 14.1


AFTER, I periodically get the error message: "The file “BackupDisk” couldn’t be opened because you don’t have permission to view it." I have some choice words for that statement.


I can reproduce the following:


If I work on the machines: No problems. TimeMachine will do, what it has to do. So accessing the local drives or remote networked backups is no problem. Credentials work. Data is correct. Time Machine can access ALL four backup targets without problem. I have permission. Unrestricted and any time, the computer screen does not go to sleep.


Whether the backup takes minutes or hours. NO DIFFERENCE.


If I decide, that I do NOT want to sit by the computer for hours on end, just to make TimeMachine Backups possible, and leave the machine to continue on it's own, the screen will of course go to sleep (no pause screen). The display (internal or external) turns off after the specified timeout of 30 minutes (on external power). Works.


I have NOT tested in battery mode, YET, but assume that if you use shorter display timeout in battery mode, you'll experience the problem far, far more often.


The problem seems to exclusively being triggered, byt the display turning off (probably with a five second grace period). When I activate the keyboard, and log in (fingerprint), the TimeMachine backup has stopped, with a red exclamation mark, and the above error.


There are NO credential problems, before the screen goes to sleep (which is standard) and requires a password for login (which is standard basic security procedure). After 30 minutes inactivity and 5 seconds grace time.


Now if I login again, and restart the backup, there are NO problems. And as long as I produce periodic keyboard input - or other activity - on the mashine performing the backup, NO PROBLEMS EXIST, and the backup completes.


As I see it, there's a bug in TimeMachine or Sonoma 14.1's handling credentials for access to encrypted backups (on network or local media), while the displays is off, and the requirement for renewed user login is activated after a five seconds grace period (in my case).


TimeMachine has ALL the credentials it has always needed. TimeMachine can access all backups (remote or local) reliably and consistently, as long as the display is on.


A clear bug. One hundred percent reproducible.


After login, just force Time Machine to backup immediately. It will start the backup without problem. I have all the credentials required. For as long as it is needed, as long as my display does NOT turn off dure to inactivity.


The problem could probably be solved quickly, if Apple released a script, that could be run in terminal, and convinced Sonoma, that the credentials used by TimeMachine are completely kosher.


Or immediately release a security update removing the problem.


In my case, the problem can be reproduced.


In my case the problem does not exist, while doing backups, NOT lasting longer than display inactivity timeout.


In my case the problem does not exist, if the inactivity timeout is not triggered (and the need for password entry/fingerprint turns up).


Please check, if the "activity solution" also solves your problem, BEFORE tampering with backups, that may be perfectly good.


Sigh... 

56 replies

Mar 18, 2024 2:28 AM in response to DirkZ71

I think Apple still do care about "smart and easy".


It's just that Apple seem so focused on the "innovative" part, that they forget about the boring and tedious part of maintaining.


TM for example is essential but increasingly neglected. This case is but one example. Other examples:

  • How long it took for Apple to use APFS features for TM.
  • And worse: How TM is basically unusable to restore notes in Apple Notes or reminders in Apple Reminders or contacts in Address Book.


I wish Apple would change data persistency for their apps like they once did with Apple Mail: File-based (vs. one big database) in combination with indexation.


Sometimes Apple fits right into this pattern: "Things have to get worse before they get better."

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Time Machine backups taking long, after macOS Sonoma update on my MacBook.

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