Downloading yahoo mail to my iPad and iPhone is not working properly

Question

Downloading yahoo mail to my iPad and iPhone is not working properly

I am having problems downloading messages from my yahoo mail account to my iPhone (which is running iOS 16.6.1) and iPad (which is running iPadOS 16.6.1). I keep getting messages saying “this message has not been downloaded from the server” or “connection to the server failed”. Messages are downloaded eventually, but this is very slow and sometimes takes several hours. I have tried resetting network settings as has been suggested in earlier discussion threads on this issue, but this doesn’t help.

iPad Pro, iPadOS 16

Posted on Oct 2, 2023 5:35 AM

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Answer 1

TammyW_03

Community Specialist

Oct 4, 2023 5:45 AM in response to Stonehenge1956

Hey Stonehenge1956,

Thanks for using Apple Support Communities. We always recommend ensuring your devices are fully updated. Updates help by installing bug fixes and include security updates too. Both your iPhone and iPad have an update available to 16.7, so when you have a moment back up and install the updates to see if that helps with this issue. The following guide will help with both steps: Update your iPhone or iPad - Apple Support

If the behavior continues, here are some other steps that may help:

Double-check you have enough available storage on both devices, and if not, clear some space using these steps: How to check the storage on your iPhone and iPad - Apple Support
Try while using a different Wi-Fi network to see if the network is causing this to happen

Let us know how it goes.

Take care!

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Downloading yahoo mail to my iPad and iPhone is not working properly

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