iPhone 15 - People can't hear me on calls

People are not able to hear me on other side on my iPhone 15pro

I have a similar issue. Whenever I get an incoming call with my iPhone 15 pro, it looks like it connects with the person on the line but I can’t hear anyone. It happens on every incoming call with or without headphones on. For whatever reason the phone will actually connect if they call a second time (I have checked the settings, nothings on to make it ignore the first call). Also, I tested with my sister, I had her call me right before I had another call scheduled and it didn’t connect her incoming call but connected the call I had scheduled that came in a minute later. I have done a hard reset but no changes. Anyone else have a similar problem?

I have tried all the suggestions in this thread but at best they work for a short while and then the problem returns.

I have reset network settings, turned the phone off & let the Apple icon cycle, toggled the mute button, updated the software and forgotten my AirPods.

I was able to make a successful call this morning but then received a call this afternoon where the caller couldn’t hear me at all.

Any other suggestions - it’s pointless having a phone that can’t make/receive calls!

I have the same but on the iphone 15 (basic)

Seems this is a new issue and it’s a major one. Doesn’t matter if I use AirPods, Bluetooth headset, speaker, or regular. Voice memos work just fine with all the above. Only during Apple phone calls. Even my teams calls work just fine.

I turned my phone off and back on but held the power button and let the Apple logo cycle 3 times before releasing on the 4th time it appeared. Then made a call and cycled the mute button on then off just to double down. Works now. Thinking there is a code issue with the mute being active while calling but not showing that it’s on.

Apple is aware of the problem. I have spent hours in the phone with them. Supposed to be fixed in an update. Updated my phone yesterday to 17.1 and no change. I have to keep using speaker phone which is not always doable!

Same problem with iPhone 15, I seem to have similar issue opposite ppl was not able to hear me and hitting mute doesn’t seem to help for me.

anyone else figured out workaround for now ?

thank you in advance

For me, the problem is intermittent. A call starts out OK but then In the middle of the call, the people can’t hear me. My remedy has been to shake the phone or tap it and sometimes they can hear me again sometimes not. Many times I hang up and call again and the whole scenario repeats.

none of the other remedies prescribed have worked for me. Because the issue is intermittent it is very difficult to say what fixes work and what doesn’t work.

This feels like a hardware problem not software. Comments anyone?

I have had this problem since getting new iphone 15 pro max in Feb 2024. I have tried changing networks and Apple have even replaced the phone! The issue continues. Even with mobile calling switched off and wifi calling on at home! Whatsapp calls are better. Issue is always for the other person on the call. I can hear them fine. I have no idea how to resolve this.

I have thanks I also spoke with Apple who advised a forced reset

Press the volume up button once

Press the volume down button once

Press the on/off button till the Apple logo appears

I got someone to call me, and I could hear them first time.

I did ask apple if they are aware of any bugs - they did not confirm or deny!

See my post above. Seems to work for everyone. Also new theory for any AirPod owners/users. With the additional touch feature to mute a call from the AirPod I have found I mute calls a lot verse hanging up like before the updates. Might be worth remembering to hold to hang up not just tap. Might be the cause of how the mute is mysteriously turning on and not reporting to be on.

After updating my iPhone 12 Pro to the new OS I started having this same issue. I should note I use Airpod Pros regularly. I bought an iPhone 15 Pro and I'm having the same issue. I "forgot" my Airpods and still callers couldn't hear me. Restarted my phone and all works fine now. I'm worried it'll keep happening. If it does I'll try tapping the mute button. Hopefully, there will be a fix soon. So aggravating!

My 15 pro works fine for all calls except when I call one of our doctors offices. I have to press 1 and the system can’t hear the one. So I end up waiting on hold and they can’t hear me at all when they answer, but I can hear them. The same thing is happening on my husbands 15 pro iphone.

I tried the turning off and recycling 4 times, that didn’t work. I put my AirPods in, that didn’t work, I pushed the mute button a bunch of times, that didn’t work either. Any other ideas?

Did you read my earlier posts? AirPods are probably the problem with the new mute feature added. Just call someone and cycle the mute button manual even if it doesn’t show that it’s on. Press it on and then back off and you should be good to go.