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DVD_2023 Author

Level 1

4 points

phone access is limited

Why is it that when I go to my iphone settings, The first item on the list of my name, Apple ID, iCloud etc is greyed out and I cannot access it? how do I unlock this?

iPhone XR, iOS 16

Posted on Oct 2, 2023 7:39 AM

Top-ranking reply

timdifferent

Level 4

1,642 points

Posted on Oct 2, 2023 7:44 AM

It sounds like you have Screen Time Content & Privacy Restrictions enabled.

Navigate to Settings > Screen Time > Content & Privacy Restrictions

You can turn off Content & Privacy Restrictions entirely from this page. Alternatively, you can scroll down to Account Changes and ensure it is set to "Allow".

You can learn more about Screen Time restrictions here: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

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