Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Not Vibrating After Update to ios 17

After updating to iOS 17 my iPhone 13 Pro Max no longer vibrates when I receive a text or other notification. Steps I've taken:

  • Verified Focus/DND is off.
  • Verified vibrate is on. Settings > Accessibility > Touch > Vibration > On.
  • Verified Haptics are on. Settings > Sounds & Haptics > System Haptics > On
  • Verified Hapitcs Play in Silent Mode. Settings > Sounds & Haptics > Haptics > Always Play
  • Verified Haptics are on for Texts. Settings > Sounds & Haptics > Text Tone > Haptics > Heartbeat
  • Restarted iPhone.
  • Updated iPhone to iOS 17.02
  • Restarted iPhone
  • Reset All Settings


Nothing works. It doesn't matter if my phone is in Silent mode or not. My vibrate motor works when I test it by creating new vibrations. It also gives haptic feedback when I use my keyboard. The only time it doesn't work is when I get a text message, call, or any other alert (i.e. Snapchat message). Before updating everything worked fine.

iPhone 13 Pro Max

Posted on Oct 2, 2023 7:53 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2023 1:47 PM

I have the same problem. When in silent mode, when I get a text or phone call, for example, the phone has a very minor slight vibrate (lasts about 0.5 seconds) that you don't even feel if the phone is in your pocket, for example. I also don't even hear it if the phone is sitting on my desk (before, I used to). The 'old' regular vibrate was much more pronounced and you couldn't miss it. Seems like Apple goofed big time with iOS17 as everyone I talk to has the same problem with this update. I would have thought Apple would have fixed this after 2+ months and numerous updates.

35 replies
Question marked as Top-ranking reply

Dec 11, 2023 1:47 PM in response to hoiks

I have the same problem. When in silent mode, when I get a text or phone call, for example, the phone has a very minor slight vibrate (lasts about 0.5 seconds) that you don't even feel if the phone is in your pocket, for example. I also don't even hear it if the phone is sitting on my desk (before, I used to). The 'old' regular vibrate was much more pronounced and you couldn't miss it. Seems like Apple goofed big time with iOS17 as everyone I talk to has the same problem with this update. I would have thought Apple would have fixed this after 2+ months and numerous updates.

Dec 14, 2023 8:36 AM in response to n3ntjmatt

I agree. This is a big goof. The very soft, intermittent and brief vibration is way too subtle to be picked up in a pocket while you’re walking or on the desk right beside you. Hope you can fix it in a future OS release or give us the flexibility to change the intensity and duration of the vibration to suit our preferences.


[Edited by Moderator]

Dec 7, 2023 6:55 AM in response to hoiks

I have the same problem.


And I know it's a software issue for the following reasons:


I was going crazy with my iPhone 13 because it hasn't vibrated since the update to iOS 17.


Today, I bought an iPhone 15 PRO MAX, restored the backup, and COINCIDENTALLY, it still doesn't vibrate.

It's quite clear that it's a software problem, then.


I think it may be related to having a custom vibration, but the truth is that the device doesn't emit any kind of vibration. It simply doesn't vibrate in any function that should have vibration:


I'm an Apple developer, and I've tried to create an app that vibrates, and it just doesn't work.


There must be something in the settings that didn't go well with iOS 17, and the device simply stopped vibrating completely.


Please, we need a solution. I don't want to have to delete my backup.

And I don't even want to try if that's the issue.


Just fix it. There's some problem causing the devices to never vibrate.

Dec 23, 2023 1:59 PM in response to hoiks

I get some vibration from certain app alerts. But none from emails, texts or calls - which are critical. I also went through all of these steps and updated to iOS 17.2.1 on iPhone SE. And I set up custom haptics. When making the custom haptics, the phone vibrates. But when receiving messages, the phone doesn’t vibrate. It’s so very frustrating!

Jan 3, 2024 10:01 AM in response to Mia_00

Mia_00: This issue is NOT about the sounds not working when we get text messages but is about the vibration of the phone when receiving text messages when the silence button is on. 2 different things. The vibration current in iOS17 is barely existent when we get text messages (when in silent) that we barely hear or feel the vibration. Why won't Apple fix this? Sounds like it's been a bug/flaw since iOS17 went live in Sept. or Oct. It's now 3+ months later. C'mon Apple.. fix this!!

Oct 5, 2023 7:55 PM in response to hoiks

If you have a Apple Watch and updated to the most recent OS, you will only receive notifications on your watch per support:


This is a new feature from the last software :/

Notifications appear on your Apple Watch or iPhone, but not both.

 

If your iPhone is unlocked, you'll receive notifications on your iPhone instead of your Apple Watch.

If your iPhone is locked or asleep, you'll receive notifications on your Apple Watch, unless your Apple Watch is locked.


you can see that the information is true in this article from Apple: Notifications on your Apple Watch - Apple Support


You can provide feedback using this link and select watch because this was a watch update: Feedback - Watch - Apple


Dec 7, 2023 7:09 AM in response to OMendoza11


SOLUTION FOR ALL WITH IPHONE 13 PRO MAX THAT DOES NOT VIBRATE AFTER IOS 17 UPDATE


I'm responding to myself, seeing that this was a problem for users with the iPhone 13 PRO MAX. I even took it to the Apple Store in Ginza, Tokyo, and they didn't want to replace it; they wanted to send the device to the factory for investigate issue of not vibration instead of change me the device, with apple care + thief. anyway:


As I was saying, today I bought the iPhone 15 Pro Max, and to my surprise, it also didn't vibrate.

Well, I've found the problem. For some reason that I don't understand, in the iOS 17 update on the iPhone 13 Pro Max, system-level vibration is disabled:


Accessibility > Touch > Vibration.


If this is disabled, no type of vibration works throughout the system. And for some reason that I don't understand, the iOS 17 update on the iPhone 13 Pro Max deactivates it.


I don't know why I'm helping you, as they were very rude to me the last time I went to the Apple Store. In fact, they scammed me out of 130 euros. However, here I am, helping you, and on top of that, I bought an iPhone 15 Pro Max. Anyway, I hope to help someone because this issue had me desperate.

Jan 3, 2024 9:26 AM in response to hoiks

I was having the same issue with my iMessages. My vibration said it was on and my haptics and all that were also on and nothing. I’m not sure about other apps but for iMessage I found something that may work. Go to Settings>> messages>>notifications>>sounds>>vibration>> choose which one you want. Mine was set to none for some reason.

iPhone Not Vibrating After Update to ios 17

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.