You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 17.0.2 Update Requested - Stuck

This morning I tried to update my iPhone 13 Pro Max from iOS 16.1.1 to iOS 17.0.2. At first it looked like it was working and now it's just sitting on "Update Requested" in the status sections.


Any suggestions on how to get it to update fully to iOS 17.0.2?

Posted on Oct 2, 2023 8:07 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2023 11:47 AM

My instinct is that it was working in the background rather than stalled or hung, but there was no change to let you know in the progress indicators. We don't know whether that background work was in your iPhone, waiting for a slot in the download queue, or on the remote server, but the delay for this build seems to be fairly consistent across many users.

4 replies
Question marked as Top-ranking reply

Oct 2, 2023 11:47 AM in response to AppleAnswerDude

My instinct is that it was working in the background rather than stalled or hung, but there was no change to let you know in the progress indicators. We don't know whether that background work was in your iPhone, waiting for a slot in the download queue, or on the remote server, but the delay for this build seems to be fairly consistent across many users.

iOS 17.0.2 Update Requested - Stuck

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.