Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't I enable tracking on my iPhone when I am 18?

My phone will not let me enable tracking because of the minimum age requirement, but I’m q8???


Can not enable tracking, even though I am 18 years old.


[Edited by Moderator]

iPhone 14 Pro, iOS 16

Posted on Oct 2, 2023 8:18 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2023 8:39 PM

bjoneess Said:

"My phone will not let me enable tracking because of the minimum age requirement, but I’m q8???: Can not enable tracking, even though I am 18 years old."

-------


Troubleshooting Enabling Tracking:

The ability to perform this is circumstantial.

  1. Go Here: If an App Asks to Track your Activity - Apple Support
  2. Scroll to: If you can't turn on the "Allow Apps to Request to Track" setting

Screenshot:

3 replies
Question marked as Top-ranking reply

Oct 2, 2023 8:39 PM in response to bjoneess

bjoneess Said:

"My phone will not let me enable tracking because of the minimum age requirement, but I’m q8???: Can not enable tracking, even though I am 18 years old."

-------


Troubleshooting Enabling Tracking:

The ability to perform this is circumstantial.

  1. Go Here: If an App Asks to Track your Activity - Apple Support
  2. Scroll to: If you can't turn on the "Allow Apps to Request to Track" setting

Screenshot:

Jul 17, 2024 6:11 PM in response to devyn44

devyn44 Said:

"This didn’t help it still says the same thing"

-------


I've provided facts as to what this may be occurring.


So, if it will not work...

A. Start with a Restart...

Restart your iPhone, and then wait 30 seconds to power it back on.

  1. Go to: Settings
  2. Tap: General
  3. Tap: Shutdown


B. If Greyed-Out:

Clear the caches. I tried clearing my Temporary Internet Files, but it was greyed-out. Clearing the caches fixed this.


If still andissue...

C. Reset to Factory Settings:

Your SIM card will not be deleted. Perform as instructed here, including the iCloud logout: What to do Before you Sell, Give Away, or Trade in your iPhone or iPad - Apple Support. Then, set it up, once more. IMPORTANT: Be sure to create a backup of your iPhone to a computer, prior to the reset, that way, you can have something to restore your iPhone from, should anything go wrongs after the reset.

Why can't I enable tracking on my iPhone when I am 18?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.