I can’t update my iPhone 11 from iOS 14 to iOS 17. Also can’t make payments through my Apple account, I can’t log out my Apple account it seems to be disabled.

I can’t log out my Apple account it seems to be disabled.

If a message says your Apple ID is locked or disabled "for security reasons", the document If your Apple ID is locked or disabled - Apple Support directs you to reset your password as outlined in this article ➞ If you forgot your Apple ID password - Apple Support

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period, as outlined in this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support

If you cannot resolve it yourself, try one of these contact methods:

- Contact Apple for help with Apple ID account security ➞ Contact Apple for support and service - Apple Support

- Click here --> Choose your country or region - Official Apple Support Select your country, then a product.

You provide us with a laundry list of what are probably unrelated issues. Here's the first:

I can’t update my iPhone 11 from iOS 14 to iOS 17.

If your device won't update, make sure you are following all the conditions for the method you are trying to use. If you are sure you are following directions correctly, try a different method.:

Update your iPhone or iPad - Apple Support - wirelessly*

Update iOS on iPhone - Apple Support - with a computer for an iPhone, or a related computer one for an iPad Update iPadOS - Apple Support

If your Apple mobile device won't update, read this support article for a list of possible reasons --> If your iPhone or iPad won't update - Apple Support

Another, less common reason for not being able to update is if you were using a beta version of software. Refer to How to uninstall iOS or iPadOS beta software - Apple Support

If you need more space for an update read this support article --> If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

If your update feature on a device is greyed out or restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

* From ASC contributor Lawrence Finch at How can I upgrade my iPhone 6s iOS13 to i… - Apple Community here's a checklist of criteria that all should be met in order to update wirelessly:

• You need at least 10 GB of free storage for iOS 16 or 6 GB for iOS 15 or lower; more is better

• You must be connected to a Wi-Fi network (and not a personal hotspot)

• The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update

• The phone must not be in Low Power Mode

• The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles

• The phone cannot be in Airplane mode and must have a cellular data connection

• You cannot still have a beta version installed on the phone

• You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it.

Also can’t make payments through my Apple account

We really need more detail about this such as the exact error message.

Read the links below about various ways to pay for items in the iTunes and App Stores.

- Add a payment method to your account. See this article about payment methods that you can use with your Apple ID --> Payment methods that you can use with your Apple ID - Apple Support then see this article about how to add a payment method to your Apple ID --> Add a payment method to your Apple ID - Apple Support

- Add money to your Apple ID balance - "Use a payment method, such as a credit or debit card, to add funds to your Apple ID balance." This takes the previous payment method one step farther by optionally using it to irreversibly add funds to an Apple ID account balance instead of having the card charged each time.

Click here --> Add money to your Apple Account balance - Apple Support

- This article outlines how to redeem an Apple Gift Card or App Store & iTunes gift card --> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support

If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Read this document about how to view your current payment types and add Apple ID payment methods on an Apple mobile device, a Mac, or a PC --> Add a payment method to your Apple ID - Apple Support

If an item appears in red then it is no longer working and you either need to replace it or get it working again.

Check this resource about what to do if your payment method is declined in the App Store or iTunes Store. Click here --> If your payment method is declined in the App Store or iTunes Store - Apple Support

- Apple is checking with your financial institution if the payment method is valid and receiving a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.

- Make sure your payment method is up to date or to try a different one ( If you need to change or update your Apple ID payment method - Apple Support ).

- Make sure this is one of the payment methods that you can use with your account, as listed in this support article: Payment methods that you can use with your Apple ID - Apple Support .

・Unfortunately the payment methods list is somewhat general and does include individual brands of cards (I guess there are too many and are constantly changing).

・Also read any footnotes in the document.

・Finally, note that the document only says which methods _are_ acceptable. Apparently certain types (usually a credit or debit card) _must_ also be present under certain situations such as when a subscription is involved.

If you still have problems, contact official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

See a list of Apple phone numbers around the world, in this article --> Contact Apple for support and service - Apple Support

If you're in India, click on this link to read an April 2022 notice 'About billing for Apple subscriptions and media products in India' --> About billing for Apple subscriptions and media products in India - Apple Support

Additional verification that may be required when making purchases in Europe --> About billing and purchases in Europe - Apple Support

See: My iphone 11 can not update new ios 17, m… - Apple Community