I bought 2tb on iCloud and it’s still saying I have no storage

I bought 2tb on iCloud and it’s still saying I have no storage


[Re-Titled by Moderator]

iPhone 6s, iOS 13

Posted on Oct 3, 2023 1:12 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2023 12:17 PM

Hello madyson84,


Thanks for posting in the Apple Support Communities.


Is the message you're receiving about storage indicating you're out of iCloud Storage or iPhone Storage? If you're not sure, take a look at this information on your device to confirm.


  • Settings > General > iPhone Storage
  • Settings > Your Name > iCloud


Check to see how much space is showing available for each. If the iPhone Storage is showing only a small amount available, you'll need to create additional space.


Tips to create space in iPhone Storage:

  • Remove little used or unwanted apps
  • Utilize features like iCloud Photos or iCloud Drive
  • Remove music or movies that are not needed on your device


What's the difference between device storage and iCloud storage? - Apple Support

How to delete apps - Apple Support

Set up and use iCloud Photos - Apple Support

Set up iCloud Drive - Apple Support


Best regards.




1 reply
Question marked as Top-ranking reply

Oct 5, 2023 12:17 PM in response to madyson84

Hello madyson84,


Thanks for posting in the Apple Support Communities.


Is the message you're receiving about storage indicating you're out of iCloud Storage or iPhone Storage? If you're not sure, take a look at this information on your device to confirm.


  • Settings > General > iPhone Storage
  • Settings > Your Name > iCloud


Check to see how much space is showing available for each. If the iPhone Storage is showing only a small amount available, you'll need to create additional space.


Tips to create space in iPhone Storage:

  • Remove little used or unwanted apps
  • Utilize features like iCloud Photos or iCloud Drive
  • Remove music or movies that are not needed on your device


What's the difference between device storage and iCloud storage? - Apple Support

How to delete apps - Apple Support

Set up and use iCloud Photos - Apple Support

Set up iCloud Drive - Apple Support


Best regards.




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I bought 2tb on iCloud and it’s still saying I have no storage

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