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MacBook Pro with macOS Sonoma crashes frequently and randomly.

Sonoma keeps crashing frequently and randomly. Never had any such issue with Ventura. Issues started after installing Sonoma on my Mac Book Pro (Apple M1 Max, 16 inch). Clearly a buggy OS, all apps up to date. Don't point at apps, please ...it's a Sonoma problem.


[Re-Titled by Moderator]

Posted on Oct 3, 2023 5:32 PM

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Posted on Oct 10, 2023 9:38 PM

My MacBook M2 (Pro 13" 2022 release) has crashed once a day since the update to MacOS Sonoma, it's surprising that there hasn't been a patch update to fix this problem considering the amount of people that are vocalizing their concerns.


Usually upon opening the lid for the first time after having my computer on the charger overnight, I am prompted to re-enter my password, which tells me that it has been restarted. After logging in, I am greeted with a message stating that _windowserver has crashed, and I can submit a report to Apple or ignore.


This absolutely is not a hardware or application issue as I have had this computer since its release last year, and haven't begun to experience problems until this update.


This is ridiculous, if I could regress back to MacOS Ventura I would do it in a heartbeat.

276 replies

Nov 16, 2023 6:50 PM in response to mhompesch1

I reported many days ago that removing the widgets was my fix. Sonoma crashed every night while I was in bed beginning the day I upgraded (that same day I configured widgets for the first time).


Since removing widgets, I haven't had a problem...so I'm adding widgets tonight to see if I return to the crash problem. So far I think my fix has been anecdotal...A doesn't always equal B...but I'll report in a few days to see if the widgets are now holding their own. By the way, by now I've updated to 14.1.1. Who knows if that matters.

Nov 16, 2023 7:26 PM in response to RMFenwick

I also reported the same thing quite a few days ago. After about 4 days without crashing, I added the 4 widgets I used most (I had the whole desktop covered with widgets when it was crashing). I still haven't had a single crash. I know this fix hasn't worked for everyone, so whatever is wrong must be pretty complex; hopefully there will be a fix at the OS level. In my situation, what made me try turning off the widgets is that I noticed one time, when I was at the desktop level with no windows blocking the desktop when it crashed, that several individual widgets turned purple first, then a couple of seconds later the whole screen went purple. Not sure if that was unusual, but it got me to try shutting all widgets. As I said, not a single crash a couple of weeks later.

Dec 4, 2023 6:40 AM in response to leex

I've had similar issues with external disks disconnecting with Sonoma. I was using an external disk for Time Machine backups and it got so corrupted by random disconnections that I had to connect it to a Windows 10 laptop and use Diskpart to clean it before I could use it again on my Mac. No Mac would mount the corrupted disk so Disk Utility could wipe it.

It doesn't seem to matter whether I connect the external disk to one of the Thunderbird ports on the back, USB-C ports on the front of my Mac Studio or USB-C ports on the back of my Studio Display.

Currently downgraded to Ventura and backing up to an old Mac Mini so I can get some work done. Not quite the "fit it and forget it" reliability I've grown accustomed to.

Dec 9, 2023 4:03 PM in response to Riennie

I think apple had made an serious issue releasing this update we have over 500 users with macbooks and over 70% of them has issues that system keeps crashing some of them have had it with office not installed from app store some with different causes

Besides Sonoma, what does that 70% have in common?

I run Sonoma on two very different Apple Silicon Macs and don't have any problems on either. I don't think I've seen any of the prolific posters here noting any problems, either. So, if it is purely a Sonoma problem, how is it we haven't seen the same issues? I can't imagine the odds favor none of us have the same problems on our many Macs.

Dec 10, 2023 4:54 PM in response to mhompesch1

I've been having the same issue since updating to Sonoma. My mac crashes in sleep mode. When I start my mac up a pop up message is displayed saying I shut down my mac because of a problem. I have issues with my touch bar as it seems to flash during start up and sometimes doesn't turn on. Now I'm having problems trying to open Activity Monitor as it seems to be crashing. Apple you guys need to address this problem.

Dec 11, 2023 1:25 PM in response to TRS80child

My MacBook Air has been crashing once a day since Sonoma came out.

It was the "unable to satisfy mandatory allocation" problem.

I tried disabling various background tasks, and deleting unused VPN stuff.

No joy. Ran

Etrecheck and started deleting stuff it suggested.

Finally deleted some files beginning with "aviatainc".

Computer has been up for four DAYS!

Dec 13, 2023 10:47 AM in response to TRS80child

I got this "unable to satisfy mandatory allocation" problem daily.

An Intel app I installed a few years ago was the problem.

XeroxPEInstallationCompanion.app

Had to delete a few files:

User Launch Agents: [Loaded] com.aviatainc.powerengage.XRTK.plist (Not signed - installed 2022-09-30)

Command: /Applications/Xerox PowerENGAGE.app/Contents/MacOS/Xerox PowerENGAGE -LSRC autolaunch

[Other] com.aviatainc.powerengage.helper.XRTK.plist (Not signed - installed 2022-09-07)

Command: /Applications/Xerox PowerENGAGE.app/Contents/Library/LoginItems/EngageLauncher.app/Contents/MacOS/EngageLauncher -LSRC autolaunch

Launchd: ~/Library/LaunchAgents/com.aviatainc.powerengage.XRTK.plist Command: /Applications/Xerox PowerENGAGE.app/Contents/MacOS/Xerox PowerENGAGE -LSRC autolaunch


Deleting these fixed the kernel panic and also cured Spotlight/Finder search which hadn't been working for months.

Dec 18, 2023 5:37 AM in response to mhompesch1

I have a 2019 MacPro with multiple SSDs connected internally for extra storage. It all performed flawlessly with previous OS renditions, but after installing Sonoma it has crashed regularly just as described by many others in this thread. Sonoma was updated again yesterday to 14.2 and has crashed once since then. Are things looking up or is it a false dawn?

MacBook Pro with macOS Sonoma crashes frequently and randomly.

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