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MacBook Pro with macOS Sonoma crashes frequently and randomly.

Sonoma keeps crashing frequently and randomly. Never had any such issue with Ventura. Issues started after installing Sonoma on my Mac Book Pro (Apple M1 Max, 16 inch). Clearly a buggy OS, all apps up to date. Don't point at apps, please ...it's a Sonoma problem.


[Re-Titled by Moderator]

Posted on Oct 3, 2023 5:32 PM

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Posted on Oct 10, 2023 9:38 PM

My MacBook M2 (Pro 13" 2022 release) has crashed once a day since the update to MacOS Sonoma, it's surprising that there hasn't been a patch update to fix this problem considering the amount of people that are vocalizing their concerns.


Usually upon opening the lid for the first time after having my computer on the charger overnight, I am prompted to re-enter my password, which tells me that it has been restarted. After logging in, I am greeted with a message stating that _windowserver has crashed, and I can submit a report to Apple or ignore.


This absolutely is not a hardware or application issue as I have had this computer since its release last year, and haven't begun to experience problems until this update.


This is ridiculous, if I could regress back to MacOS Ventura I would do it in a heartbeat.

276 replies

Dec 20, 2023 11:50 AM in response to mhompesch1

All, I too have been experiencing this. Started with Sonoma (14.0)..and always the ****** "AMDFrameBufferVIB:: SetPowerState timeout or panic". For sure always happened within 2 hours of going to sleep, and then randomly while under use.

I had hardware certified as perfect at Apple store, erased disk and did fresh install of 14.1 and then later 14.2 same issues. Then I installed 14.2.1 last night (right after it was released, and still same issue). My mbp is late 2018 15.6 with Intel/T2.


So, here is a copy of comments I put each time I send the error report to Apple.

Regards,

-Ravi

//--------

Dear Apple Support,


This is vexing..ever since I upgraded to 14.0 I have been having this “AMDFrameBuffer timeout” issue. I can squarely point to the OS because, had my macbook checked at Apple store and they certified the hardware as fully functioning. Then I erased the disk and installed fresh copy of 14.1 (i.e no apps or data)…and it still kept crashing with same error. This is a Apple-certified macbook with erased disk and fresh install of GA 14.1.


Then you guys released 14.2…I upgraded thinking that it may fix the issue…no…same story.


Then last night 14.2.1…and I was really hopeful…same story again.


Guys..I know Apple is still leaps ahead of Windows….but PLEASE PLEASE PLEASE do not let that even be a reference…for God’s sake, you all are part of Apple created by none less than Steve Jobs…please act like it! Bring back the greatness of Apple!


Regards,

-Ravi

//----------------------

Dec 21, 2023 7:08 PM in response to mhompesch1

Everyone on here is going down a futile rabbit hole. Sonoma just doesn’t work - particularly with M1. Only fix - wipe everything after backing up to iCloud and external HD and load Ventura which worked fine. Apple have lost the plot. Many of us are paying outside contractors to fix this when it’s Apple’s responsibility. Truly - it’s a disgrace. My suggested fix is the only way. THE ONLY WAY

Dec 21, 2023 10:19 PM in response to Barney-15E

I’m generally finding that Sonoma is to blame, but the issues are caused by things specific to a given user’s set up, such as various ways you can use an external drive , Finder settings, screen sharing, settings, and even storage and memory configurations, etc. For example: Electric Light Factory found there’s a major memory leak when you set the Finder to larger icon views. Something that people who are in visually impaired, or just like big icons, should be able to use perfectly fine. However, Apple seems to have very little quality control these days, and misses things like this.


Myself, I have been reporting to Apple. Example is the fact that I can’t go to the Applications folder on my Mac Mini, and my Mac Studio’s screen sharing agent and Dock crash a lot, so I switched over to remote management, but I noticed that the remote management agent was using 600% of my CPU today, while I wasn’t connected through another computer.


Any issue I’m having on every computer running Sonoma is accessing external drives, especially those with folders with medium to large numbers of files, deeply nested folders, have incredibly slow access times. As a test, I test, I disconnected a USB 3.1 8TB RAID from my Mac Studio, then plugged it into my 2008 MacBook (that only has USB 2.0), and all of the files and folders are much faster on that old thing. Raw trans speeds were slower, but when you take into account file in the Finder, lock up for several minutes, and copying and modifying files, and Sonoma freezes up often, overall the 2008 MacBook running 10.8 mountain lion (which wasn’t even officially supported on that computer) much better.

Dec 22, 2023 5:39 AM in response to RickKarrer

That would explain a lot of the why I don’t see any issues and what I have been asking for on many similar threads. I can’t file bug reports if I don’t know how to make it crash.

I have no need to make icons larger as I don’t use them. I open everything through Spotlight or list view sorted by Date Added.

I’ve never had a problem with Screen Sharing, though it is always viewing the M1 from MBP.

I don’t have any issues with the Applications folder, but if you mean via screen sharing, I don’t have a need to do that so would not have noticed.

I’ve always assumed SMB access is slow. I don’t know what fast would look like.

There is another post where the OP has very good documentation on slow external drive access, and is worse for APFS HDD. I don’t remember if HFS+ is affected at all.

Finder has always had a problem with large number of files and deeply nested folders. It really isn’t a suitable file browser for those situations; never has been. If it is worse in Sonoma, maybe they tried to fix that.

Dec 24, 2023 11:00 AM in response to Mike Barry

Yes you’re right of course. But they have to take responsibility for releasing a corrupted and/or faulty update. As we’ve read Apple don’t acknowledge this at all - AppleCare deny it and try and blame apps. Genius bars (if they are available - in my location not) can’t fix it. So, in my case, I had to pay an outside contractor to do it even though my MacBook Air still under AppleCare. Apple are never going to admit a downgrade to a previous update is the fix! Therein lies the responsibility. Futile though it may be.

Dec 25, 2023 11:58 AM in response to nickheath

Honestly, you could've saved yourself $300. All you had to do was watch a simple 15 minutes YouTube Tutorial that explains how to reinstall macOS Ventura. I also cleared out Sonoma and reinstalled Ventura. There has been no errors for a while until it started crashing again. Eventually I went back to Sonoma hoping their next update fixes the problem. That's all you can do now. Just wait till the next version of the software fixes the errors.

Dec 25, 2023 1:38 PM in response to ferhan01

Are you saying that your computer crashes with Ventura as well? What Mac model/processor/memory does it have?

My Mac Studio/M2 Max/32GB has recently started to mis-behave a couple of weeks after I wiped and reloaded it with Ventura. I've had to forcibly power it off and back on a couple of times.


I only bought it at the end of October 2023. My previous experience with Intel Macs has been exemplary but I'm beginning to regret buying this one.

Dec 25, 2023 3:26 PM in response to pethanox

I can relate to Ferhan01. I have an Intel late 2018 15.6" mbp with 32GB RAM and 6-core i7 chip, and it actually started crashing on the last version of Ventura...and each version of Sonoma made it worse..although now, 14.2.1 has gotten better but still having same crash behaviour as the last version of Ventura.


The consistent crash has always been in this scenario: Regardless of external monitors, or wiped hd with fresh install of OS, if I put it to sleep manually, or set the "display to switch off after X minutes", it would just go dead in few hours, and I had to power it back up, upon which it would always show me a crash trouble report that said "AMDFrameBufferVIB::SetPowerState" panic etc.


Currently, I am on Sonoma 14.2.1 and I am able to work around it by setting "switch off display" to never. So the mbp never sleeps, and so never crashes. This is working out quite well. Although, occasionally, every other night or so, I pity my mbp, and manually put it to sleep, expecting fully to have a crash next day, and indeed it does crash as expected with the same error log, but I live with it.


My daughter who works for Apple (cyber security group, nothing to do with OS) is home for the holidays, and she keeps arguing vehemently for Apple, makes for good holiday fun. I am excitedly waiting for 14.3 (apparently in January?) and hoping that will fix the crash on wake problem.

Dec 30, 2023 3:30 PM in response to mhompesch1

I'm having this problem with my iMac, not my MacBook. It lasted a few days last time, then seemed to correct itself, now today, it's doing it again. So annoying and there isn't a fix for it. Enough to make me want to rethink my choice of computers with my next purchase. Anyone found a fix out there yet? I agree with the thought it's likely a Sonoma problem because I never had it until the Sonoma update was done. I can print from Calendar on anything but lists, and that's what I NEED. Come on, Apple, get your p__p in a grove!

MacBook Pro with macOS Sonoma crashes frequently and randomly.

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