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MacBook Pro with macOS Sonoma crashes frequently and randomly.

Sonoma keeps crashing frequently and randomly. Never had any such issue with Ventura. Issues started after installing Sonoma on my Mac Book Pro (Apple M1 Max, 16 inch). Clearly a buggy OS, all apps up to date. Don't point at apps, please ...it's a Sonoma problem.


[Re-Titled by Moderator]

Posted on Oct 3, 2023 5:32 PM

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Posted on Oct 10, 2023 9:38 PM

My MacBook M2 (Pro 13" 2022 release) has crashed once a day since the update to MacOS Sonoma, it's surprising that there hasn't been a patch update to fix this problem considering the amount of people that are vocalizing their concerns.


Usually upon opening the lid for the first time after having my computer on the charger overnight, I am prompted to re-enter my password, which tells me that it has been restarted. After logging in, I am greeted with a message stating that _windowserver has crashed, and I can submit a report to Apple or ignore.


This absolutely is not a hardware or application issue as I have had this computer since its release last year, and haven't begun to experience problems until this update.


This is ridiculous, if I could regress back to MacOS Ventura I would do it in a heartbeat.

276 replies

Jan 15, 2024 5:25 AM in response to Luis Sequeira1

Luis Sequeira1 wrote:
This will get rid of all the old agents and daemons that may have been installed, perhaps a decade ago.

・After moving "the user accounts (not applications, settings, or other files)", if I restore the application from Time Machine, will the past settings be restored?

・Should I re-download the application from AppStore etc. instead of Time Machine?

Jan 15, 2024 5:38 AM in response to LocaAlicia

LocaAlicia wrote:


Luis Sequeira1 wrote:
This will get rid of all the old agents and daemons that may have been installed, perhaps a decade ago.
・After moving "the user accounts (not applications, settings, or other files)", if I restore the application from Time Machine, will the past settings be restored?
・Should I re-download the application from AppStore etc. instead of Time Machine?

I recommend downloading from the App Store.

Jan 20, 2024 2:48 PM in response to mhompesch1

Wow, I thought I was alone in this issue. I have a 2023 14in MacBook Pro, so it is pretty new. I thought it was a marvel of engineering with zero defects, until Sonoma update. Now it is crashing once a day. It is impossible to speak with apple support... "restart you computer...", "did you install any new software...", I can't go though those questions. We are not idiots, obviously as a developer we have done all due diligence before calling support. It is clearly an issue with the new OS rollout... I hope it is fixed soon.

Jan 21, 2024 10:57 AM in response to mhompesch1

I too have been having this issue with Sonoma every day since begining of October 2023 - my mbp is a 2018 Macbook Pro 15" with Intel chips and touchbar.


I put it to sleep the previous night, and in the morning, when I wake it, it restarts, prompts for password (twice now, with Sonoma), and then pretty much restarts with always same error message that starts with "AMDFrameBufferVIB::SetPowerState"...and then the error log with last started kext "BHIDKeyBoard"..etc.


For the benefit of everyone else here, let me say that I have tried everything, to no use. Hardware checked OK at Apple store. Then I erased disk fully, and reinstalled Sonoma (at the time it was 14.1), removed all peripharals (just couple of ext monitors), and did nothing else. My laptop still crashed with same errors and same repro patterns. This led me to conclude that it is related to OS only. Since then, I restored my laptop back from timemachine, updated to 14.2.1 and of course still same issue every day.


I have to say, during the days of 14.0 and 14.1 and even 14.2, in addition to the daily crash-on-wake problem, the OS would also hang randomly through the day causing me to restart. However, with 14.2.1, this problem is gone. So, once I get past the every morning crash-on-wake problem, (then rearrange ALL the windows), I am good to go till I manually put it to sleep again.


I am hoping 14.3 will be the one to make Jobs proud again...but lets see.

Jan 25, 2024 4:45 PM in response to mhompesch1

13" Intel Mac Pro 2019. Since I updated Ventura to Sonoma, it reboots randomly. It normally happens when I leave the laptop on without using it. It gets more and more frequent.

These days if I close the laptop, it reboots. Occasionally it crashes while I am using.

Even in safe mode, it crashes. The diagnostic checks said 'no issues'.


I made several phone calls with the Mac support team. I did everything they suggested (e.g. resetting RAMs, deleting caches files, test a different user, reinstallation). No use. The recent Sonoma update couldn't solve this issue.


The apple support team recommended reinstallation, claiming that this is not an OS issue as it does not happen to all the Sonoma users. However, I am hesitating, as I have already done once.


If this does not happen to all Sonoma users and this is not a hardware issue, what could be the cause?

I am losing my faith to Apple's product.


In addition, my Touch Bar is flickering sometimes. If there is anyone who knows how to fix this, please let me know. I'm not sure if it is related to the crash issue mentioned above.

Jan 25, 2024 5:13 PM in response to jagato00

I'm having similar issues with my 2018 MBP except from Touch Bar flickering.


Did you try to revive the T2 security chip? You will need another Mac with Sonoma for that.


One thing I noticed is that it does not crash frequently when I don't put it in power. I also removed the VPN software and some other outdated apps. These affected the frequency although it is still having same issues.

Jan 28, 2024 2:58 PM in response to leroydouglas

All of your recommendations are appreciated....but should be completely and utterly unnecessary. Everything worked just smoothly before Sonoma and everything today is just an utter crashing mess. Update to 14.3. made things even worse. Users should not be looked at as the obvious extension of an OS development team. Unreal. I should not have to uninstall any third party apps that worked just fine before Sonoma, that serve a functional purpose for me and that have been qualified and made available via Apple's app ecosystem. Something is fundamentally wrong and broken with Sonoma, and it's breaking the Mac.

Feb 4, 2024 6:40 AM in response to TRS80child

What do you mean by .3 ?

asking because while I don't really have daily crashes, new install of Sonoma on new m1max, I do have weird problems with terrain in uneralengine on this machine, thinking of resorting to what was installed on this studio machine to begin with Monterey,or Ventura, don't recall,,anyway...I hope moving backwards would fix my engine. problems, but before I do , I'd rather have an idea of the chance, it will.


cheers

Feb 6, 2024 11:21 AM in response to jagato00

Hi jagato00 , thanks for the posting.


my experience is very similar..although, I have experienced 'crash-on-wake' with my lid closed as well (with two external monitors connected, as well as disconnected).


I did the hardware test in Apple store and they said it was fine. More importantly, this crash was not happening until the last but one release of Venture. I remember this started on the last release of Venture..and I have been upgrading to each new release thinking it will make this go away, but not.


Currently I am on 14.2.1..waited eagerly for 14.3 but too wary to upgrade. I have the daily "crash on wake" issue for sure. Additionally, I get occassional freezing of macbook during usage..in the middle of the day.

MacBook Pro with macOS Sonoma crashes frequently and randomly.

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