MacBook Pro with macOS Sonoma crashes frequently and randomly.

Sonoma keeps crashing frequently and randomly. Never had any such issue with Ventura. Issues started after installing Sonoma on my Mac Book Pro (Apple M1 Max, 16 inch). Clearly a buggy OS, all apps up to date. Don't point at apps, please ...it's a Sonoma problem.


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Posted on Oct 3, 2023 5:32 PM

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Posted on Oct 13, 2023 9:50 AM

This is absolutely a Sonoma issue. Using MacBook Pro M1 max. No issues at all until installing Sonoma last week. I've talked to tech twice, shut down all background apps and start ups, shut down all apps, removed all USB devices and re-installed Sonoma. Even after all of that, if I leave the computer idle for an hour or two - it just shuts down.


The Panics logs (I've collected 11 so far) are all identical regards of apps on or off. This is the start of the log. You might check to see if there are similarities.


panic(cpu 1 caller 0xfffffe002ae643b4): DCPEXT0 PANIC - apt firmware: adisp.c:1323 piodma_control() --  - iomfb_mailbox(69)


apt firmware: adisp.c:1323 piodma_control() -- 


RTKit: RTKit-2413.1.1.release - Client: local-t600xdcp.release


!UUID: 4bcc7a73-3ced-3fd9-a1c7-3238cf8e94ac


Time: 0x0000006cdb5db1d7

276 replies

Dec 25, 2023 1:38 PM in response to ferhan01

Are you saying that your computer crashes with Ventura as well? What Mac model/processor/memory does it have?

My Mac Studio/M2 Max/32GB has recently started to mis-behave a couple of weeks after I wiped and reloaded it with Ventura. I've had to forcibly power it off and back on a couple of times.


I only bought it at the end of October 2023. My previous experience with Intel Macs has been exemplary but I'm beginning to regret buying this one.

Dec 30, 2023 3:30 PM in response to mhompesch1

I'm having this problem with my iMac, not my MacBook. It lasted a few days last time, then seemed to correct itself, now today, it's doing it again. So annoying and there isn't a fix for it. Enough to make me want to rethink my choice of computers with my next purchase. Anyone found a fix out there yet? I agree with the thought it's likely a Sonoma problem because I never had it until the Sonoma update was done. I can print from Calendar on anything but lists, and that's what I NEED. Come on, Apple, get your p__p in a grove!

Jan 15, 2024 5:25 AM in response to Luis Sequeira1

Luis Sequeira1 wrote:
This will get rid of all the old agents and daemons that may have been installed, perhaps a decade ago.

・After moving "the user accounts (not applications, settings, or other files)", if I restore the application from Time Machine, will the past settings be restored?

・Should I re-download the application from AppStore etc. instead of Time Machine?

Jan 15, 2024 5:38 AM in response to LocaAlicia

LocaAlicia wrote:


Luis Sequeira1 wrote:
This will get rid of all the old agents and daemons that may have been installed, perhaps a decade ago.
・After moving "the user accounts (not applications, settings, or other files)", if I restore the application from Time Machine, will the past settings be restored?
・Should I re-download the application from AppStore etc. instead of Time Machine?

I recommend downloading from the App Store.

Jan 25, 2024 4:45 PM in response to mhompesch1

13" Intel Mac Pro 2019. Since I updated Ventura to Sonoma, it reboots randomly. It normally happens when I leave the laptop on without using it. It gets more and more frequent.

These days if I close the laptop, it reboots. Occasionally it crashes while I am using.

Even in safe mode, it crashes. The diagnostic checks said 'no issues'.


I made several phone calls with the Mac support team. I did everything they suggested (e.g. resetting RAMs, deleting caches files, test a different user, reinstallation). No use. The recent Sonoma update couldn't solve this issue.


The apple support team recommended reinstallation, claiming that this is not an OS issue as it does not happen to all the Sonoma users. However, I am hesitating, as I have already done once.


If this does not happen to all Sonoma users and this is not a hardware issue, what could be the cause?

I am losing my faith to Apple's product.


In addition, my Touch Bar is flickering sometimes. If there is anyone who knows how to fix this, please let me know. I'm not sure if it is related to the crash issue mentioned above.

Jan 28, 2024 2:58 PM in response to leroydouglas

All of your recommendations are appreciated....but should be completely and utterly unnecessary. Everything worked just smoothly before Sonoma and everything today is just an utter crashing mess. Update to 14.3. made things even worse. Users should not be looked at as the obvious extension of an OS development team. Unreal. I should not have to uninstall any third party apps that worked just fine before Sonoma, that serve a functional purpose for me and that have been qualified and made available via Apple's app ecosystem. Something is fundamentally wrong and broken with Sonoma, and it's breaking the Mac.

Feb 4, 2024 6:40 AM in response to TRS80child

What do you mean by .3 ?

asking because while I don't really have daily crashes, new install of Sonoma on new m1max, I do have weird problems with terrain in uneralengine on this machine, thinking of resorting to what was installed on this studio machine to begin with Monterey,or Ventura, don't recall,,anyway...I hope moving backwards would fix my engine. problems, but before I do , I'd rather have an idea of the chance, it will.


cheers

Feb 6, 2024 11:21 AM in response to jagato00

Hi jagato00 , thanks for the posting.


my experience is very similar..although, I have experienced 'crash-on-wake' with my lid closed as well (with two external monitors connected, as well as disconnected).


I did the hardware test in Apple store and they said it was fine. More importantly, this crash was not happening until the last but one release of Venture. I remember this started on the last release of Venture..and I have been upgrading to each new release thinking it will make this go away, but not.


Currently I am on 14.2.1..waited eagerly for 14.3 but too wary to upgrade. I have the daily "crash on wake" issue for sure. Additionally, I get occassional freezing of macbook during usage..in the middle of the day.

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MacBook Pro with macOS Sonoma crashes frequently and randomly.

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