External SSD keeps disconnecting after upgrading to Sonoma

In order to replicate the issue just connect any external SSD wait for a while and it will be disconnected with message "Disk Not Ejected Properly". SSD is connected to M1 MacBook Pro. It's neither a cable issue because I tried multiple cables, nor an SSD issue as everything worked just fine before upgrade.

Posted on Oct 4, 2023 12:23 PM

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Posted on Nov 28, 2023 11:09 AM

Drives like the MyBook came with software, and the manufacturer suggested you install that software.


What that software does is to "spare you the annoyance of having to re-initialize the drive" from its factory set Windows New Technology File System (NTFS, the W is silent because there are no other Operating Systems) or similar unusual (on a Mac) format. Instead, the software they provided would simulate a MacOS drive inside an NTFS file for your Mac.


The downside of using the manufacturer's software is that if the manufacturer's software is not loaded, the Macintosh Volume may not be readable, or may not be writable. This means that in startup manager, Installer, and in Recovery such as after a data loss, the Macintosh Volume may not be visible.


The standard advice given here to all users, including novice users, is to discard the manufacturers software and NEVER use it. "Best Practice" is to erase the physical device when new, using only MacOS Disk Utility, and create the fundamental data structures needed for consistent, reliable use by MacOS.


Be sure to "show all devices" which will allow you to ERASE the entire Physical Device by its immutable manufacturer-given device-name, not just user created Volume-name such as ‘Macintosh HD’.


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The litmus test for 'what format is that drive' is to run this Terminal command, and look for the NAME of your drive in the list. This is the output for an Apple File system drive, first for the (Physical), then for the (synthesized) APFS container-scheme:


diskutil list

...
/dev/disk6 (internal, physical):
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *240.1 GB   disk6
   1:                        EFI ⁨EFI⁩                     209.7 MB   disk6s1
   2:                 Apple_APFS ⁨Container disk7⁩         239.8 GB   disk6s2

/dev/disk7 (synthesized):
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      APFS Container Scheme -                      +239.8 GB   disk7
                                 Physical Store disk6s2
   1:                APFS Volume ⁨X14-SSD240⁩              97.5 GB    disk7s1
   2:                APFS Volume ⁨Preboot⁩                 26.5 MB    disk7s2
   3:                APFS Volume ⁨Recovery⁩                507.6 MB   disk7s3
   4:                APFS Volume ⁨VM⁩                      20.5 KB    disk7s4


my MacOS volume named X14-SSD240 is on a physical SSD drive about 240 GB in size.

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86 replies

Feb 22, 2024 10:40 AM in response to Nikolas0980

Nikolas0980 wrote:

Apple is doing this on purpose because the company does not want you to buy cheap non-apple external drives.


I am not an Apple employee, so I am free to say what I want.


Apple behavior does Not follow your conspiracy theory.

Instead, Apple appears to take whatever reasonable steps they can take to make you a "Happy Customer". "Happy Customers" buy more stuff from Apple in the long run, and that is where Apple applies its energy.



Mar 26, 2024 6:12 PM in response to DimitryD

Any update when we will get a fix for Sonoma? Currently I can't plug any external APFS external NVMe drive to my M1 MacBook Sonoma. It can disconnect in any moment and corrupt the file system.


Mac won't recognize the external drive after sudden disconnect, and Diskutil can't repair the APFS container. Yes I have tried every possible command in terminal.

Apr 22, 2024 6:11 AM in response to ryanp83

I have the Kingston XS2000, it keeps unmounting and won't stay mounted long enough to back it up. How did you back it up?? Did it stay on for a period to allow you to do it.


This whole unmounting thing is driving me F crazy, I'm really afraid of losing my data. And please don't say back it up, that's just the problem it won't let me. Apple wtf are you playing at??


May 28, 2024 12:03 PM in response to DimitryD

Well...same. Currently, thank God, I only have this annoying "Disk Not Ejected Properly" when using my external SanDisk Extreme Portable SSD - 2TB. I've been using it for a year on my previous 2018 MBP with Mojave...and I NEVER HAD A SINGLE PROBLEM. But ever since I paid a fortune for a new max spec MBP with M3 Max and all that...I've started to get random unsafe ejects. Thankfully it doesn't happen during transfers or etc...or I've been very lucky.

It only happens ever once in a while...every X days. But it's truly annoying. ;((( After paying like like €6500 on a Mac, I get this stuff...It's sickening.

Jun 7, 2024 5:03 PM in response to DimitryD

I'm having the same problem. All my external SSDs suddenly disconnect without the computer ever going to sleep mode. I keep getting the "Disk did not eject properly" message ALL THE TIME. This sucks. I need to run a program from an external drive, this obviously makes the program crash and I lose my work. Macbook Pro M2 Sonoma 14.5. Will this be fixed?

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External SSD keeps disconnecting after upgrading to Sonoma

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