You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Where do I drop my old iPhone that I trade in

Where do I ship my old iPhone

Posted on Oct 4, 2023 3:08 PM

Top-ranking reply

Level 8

35,891 points

Posted on Oct 4, 2023 10:54 PM

Wondering if you have set-up a trade-in and purchase, or just gathering info. first.

If you are waiting for trade-in info. from Apple: Shopping Help - Apple has a "track your order" link at top right

___________________________

Else: Apple's Trade-In webpage: Apple Trade In - Apple has a Q & A section at the bottom:

Eg: says

Q: How do I send back my device ?:

A: We’ll either send you a prepaid trade-in kit or email you drop-off instructions.

If we send you a trade-in kit, it will include instructions on how to prepare and package your device.

View in context

Similar questions