apple ID missing age information

Im getting below error in my privacy settings

"This setting cannot be changed because a profile is restricting it or because your Apple ID is missing age information."

But I have set my birthday and its on year 1994

iPhone 11

Posted on Oct 4, 2023 6:33 PM

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1 reply

chuckbl

Community Specialist

Oct 6, 2023 11:09 AM in response to kalpa_chathu

Hello kalpa_chathu,

Based on the prompt you received, you'll also want to check to see if there are device management profiles under the Settings > General > VPN & Device Management menu that may be related to that behavior. This resource has more details, for reference: Install or remove configuration profiles on iPhone - Apple Support

Let us know what you find, and if you receive that prompt while trying to change a particular privacy setting.

We'll keep moving forward from there.

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apple ID missing age information

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