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Wrong number as my trusted phone so no way to do verification

The guy at the Verizon store set up my phone and entered a bogus number as my trusted phone. When I try to reset my password or edit the trusted number, the system sends a verification code to the bogus number so I can't make any changes. Anyone know how I can get the correct number into the system or get Apple to reset my account?


iPhone 12

Posted on Oct 4, 2023 6:42 PM

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Question marked as Apple recommended

Try this:

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com

  • (Sidebar) Click Personal Information -> Reachable at -> then edit / update your trusted phone number.

 

Posted on Oct 5, 2023 1:02 AM

1 reply

Wrong number as my trusted phone so no way to do verification

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