Both my wife and recently upgrade to the iPhone 15 Pros. Her the 15 Pro and myself the 15 pro Max. Our software is identical - iOS 17.0.3. When looking to customize the Lock Screen to shuffle photos, her phone has four categories (People, Pets, Nature, Cities) and mine is missing "Pets". Our photo libraries are pretty similar.
Is there any way to get ‘Pets’ on my shuffle category list?
iPhone 15 Pro Max, iOS 17
Hi Kaminski719,
The following steps address what you're describing specifically, and should provide a solution:
"If you can’t find pets in the People & Pets album in Photos
Wait for your iPhone, iPad, or Mac to finish indexing for photos and videos of your pets. If you still can't see pets in the People & Pets album, learn what to do.
Starting with iOS 17, iPadOS 17, and macOS Sonoma, the Photos app detects pet photos and videos in your photo library and places them in the People & Pets album.
For your photos and videos of your pets to appear in this album, your device has to first complete the following steps:
Your iPhone or iPad must be locked and connected to power during the detection process. Photos on your Mac can detect these photos as long as you aren't using the app. Depending on what tasks are running in the background and the size of your photo library, this process could happen quickly or take up to a few days to complete.
While the Photos app is detecting pet photos, a "Finding People..." message appears in the People & Pets album. Until this detection is complete and the pets in your photos have been identified, the album will still be labeled People instead of People & Pets.
Fix misidentifications, remove people or pets, and do more with the People & Pets album in Photos"
You can find these steps along with other information that may be helpful, here: If you can’t find pets in the People & Pets album in Photos - Apple Support
If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.
We also recommend restarting your device as that assure you have cleared out any minor software issues.
Restart your iPhone - Apple Support
If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support
Cheers!
Hi Kaminski719,
The following steps address what you're describing specifically, and should provide a solution:
"If you can’t find pets in the People & Pets album in Photos
Wait for your iPhone, iPad, or Mac to finish indexing for photos and videos of your pets. If you still can't see pets in the People & Pets album, learn what to do.
Starting with iOS 17, iPadOS 17, and macOS Sonoma, the Photos app detects pet photos and videos in your photo library and places them in the People & Pets album.
For your photos and videos of your pets to appear in this album, your device has to first complete the following steps:
Your iPhone or iPad must be locked and connected to power during the detection process. Photos on your Mac can detect these photos as long as you aren't using the app. Depending on what tasks are running in the background and the size of your photo library, this process could happen quickly or take up to a few days to complete.
While the Photos app is detecting pet photos, a "Finding People..." message appears in the People & Pets album. Until this detection is complete and the pets in your photos have been identified, the album will still be labeled People instead of People & Pets.
Fix misidentifications, remove people or pets, and do more with the People & Pets album in Photos"
You can find these steps along with other information that may be helpful, here: If you can’t find pets in the People & Pets album in Photos - Apple Support
If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.
We also recommend restarting your device as that assure you have cleared out any minor software issues.
Restart your iPhone - Apple Support
If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support
Cheers!
Lock Screen Photo Shuffle
