Sonoma freezes / crashes when playbacking videos in Quicktime

After I updated to Sonoma playbacking big video files in Quicktime freezes my M1 Macbook Pro. External screen is available, but laggy and all programs are freezed and not in use. Force Quitting programs in available but doesn't fix the freeze. Only way around is to hard boot.


Plz fix this asap.


PS. Thinking going back to Ventura if Sonoma is too buggy to use.

MacBook Pro (M1, 2020)

Posted on Oct 5, 2023 4:33 AM

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Posted on Nov 28, 2023 6:13 AM

Please try the following: play a video via QT and do nothing else! Then move the mouse after a few minutes.

In my case, the videos start and play without any problems, but the computer freezes the moment the mouse is moved. Strange, but that's how it is.

129 replies

Dec 12, 2023 4:27 AM in response to joe_macfuntime

So I have USB-C to displayport for my main monitor. 1440p, 120hz (144hz doesn't work! but that's another problem which remains in 14.2).. then I have a 4K samsung Tv connected via USB-C to HDMI adapter. TV is off. Will try it directly connected to HDMI.. then edit comment.


edit:


Yep, you are right. problem is still there! Before my early comment, I played videos in VLC and Quicktime for 30-40 minutes. Switching between them and Safari.. on and off focus, no lock-ups at all, worked fine. Tried different file types and players. ....Switching to HDMI, it froze almost immediately. Switching back to USB-C adapter, it took a little while longer, however, still crashed. I tried switching while videos were playing and that locked up immediately and didn't come back after disconnecting the second display. After logging back in, the problem remains as before with the typc-c adapter. Perhaps are a fresh boot, with no changes to displays, it doesn't do it... might be why the bug has been overlooked in testing.

Jan 4, 2024 4:33 AM in response to MacGyverTosh

This bug's been really frustrating and going on for 1+ month now. It's been so bad as to actually freeze my mbp during client meetings where i'm forced to reboot and log back into the meeting...not very professional...please apple this is embarrassing me in front of my clients. QuickTime is the problem and we need a fix asap!


(m1 max,64gb ram on sonoma 14.2.1)

Feb 29, 2024 7:09 PM in response to magir7x

Same problem here. Quicktime player with screen mirroring via HDMI on external monitor. 2021 16-inch MacBook Pro with M1 Max running Sonoma 14.3.1.


Video freezes at first but audio keeps playing. Then machine crashes/restarts after about 20 seconds. I unplugged the monitor and it was able to play the same movie files without issue.

Mar 4, 2024 10:49 PM in response to MacGyverTosh

Same thing to me, since I installed it i had several issues with video applications. First, when i plugged in an external monitor or projector the screen freezes, i keep hearing the sound and after that the mac restarts. As I have 2 macs (one air and the other macbook pro, with m1) I downgraded to Ventura in one of them and worked nicely. I´m giving a second chance in the other one but the issues persists, so today I will downgrade in the other one. Last time that I update the OS whenever it is released.

Sonoma freezes / crashes when playbacking videos in Quicktime

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