Sonoma freezes / crashes when playbacking videos in Quicktime

After I updated to Sonoma playbacking big video files in Quicktime freezes my M1 Macbook Pro. External screen is available, but laggy and all programs are freezed and not in use. Force Quitting programs in available but doesn't fix the freeze. Only way around is to hard boot.


Plz fix this asap.


PS. Thinking going back to Ventura if Sonoma is too buggy to use.

MacBook Pro (M1, 2020)

Posted on Oct 5, 2023 4:33 AM

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Posted on Jan 23, 2024 2:07 AM

Still having this bug with Sonoma 14.3 on BOTH my macbook pro M1 and macbook air M1.


Screen mirroring to an external monitor seems to be the culprit. If i disable it, or just disconnect the monitor, everything works fine. Issue happens with either the HDMI output of my macbook pro M1 or using a USB-C dongle with displayport.


Apple support suggested formatting my mac, but i read people here who did it without luck. I'm quite suspicious when both macs have the same issue, with very different sessions.


I think it's just a huge bug that went under Apple's radar. I suggest everyone to contact apple support and direct them to this thread.


I have quicktime, VLC, youtube in picture in picture mode and the Playstation remote play app crashing really fast here.

129 replies

Apr 14, 2024 5:42 AM in response to MacGyverTosh

So it wasn't Avid. But here's something I found. f you freeze, you can wait. After a few seconds, the screen tries to catch up. You can move the mouse to the top left and click and wait again. after a few seconds teh menu drops down and you can choose shut down or restart. Wait and after a few seconds you can you can hit the return button to verify shutdown.

It's weird that Apple hasn't fixed this yet.

Apr 23, 2024 6:40 AM in response to rixax

Not the avid link. When I plug my M1 into my external monitor, I now have it set to main screen. My M1 is blank. A bit of a pain because some things (mail for instance) opens on the Mac screen and I have to move that window over. I'm surprised Apple hasn't fixed this issue. Will it be fixed for the M4?

May 13, 2024 1:01 PM in response to MacGyverTosh

Just an update to this thread: I've been working with Apple Support on it for a couple of months now, so they're aware of the problem and there is still no fix. I just updated to 14.5 and was immediately able to reproduce the crash. So that update doesn't improve anything. Still waiting for them to figure this one out. It's a LONG time to wait for a fix on something that is so basic and critical to anyone who works with video.

Sonoma freezes / crashes when playbacking videos in Quicktime

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